JUST WORK!

Hey there,

Sorry to hear you're experiencing this issue. Let's have you first power cycle your console if you haven't already. The next step would be to reset your router/modem—you will need
to unplug the power cable for that, wait 15-20 seconds, then plug it back in.



Please let us know how it goes and if you still need help! Hopefully that resolves your issue.

_______________________________________________________





Xbox Forums Staff



Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox Insider
Program Forums for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky HERE for the best info.

Did you reload a previous save? that usually works or try clearing the game cache itself I think the buttons you press are LB, RB and x and hold them till the bethesda logo shows up. If that does not work. then try clearing the regular system cache if not
then i really don't know what to do.

Hello,

Thank you for reporting the issues your experiencing. Can all users please confirm if you have taken the following steps:

1. Uninstall the App

2. Access the Windows Store to Download and install the latest App

3. Confirm no additional App updates are needed ( The download from the Store should be the latest)

4. Relaunch the title to confirm if issue still occurs

Once these steps are confirmed, please report if you're still experiencing the problem and we will start an investigation into the issue.

Thank you,

Uninstalling and reinstalling fixed this problem for me.

The in game cashe reset, is that done in game or at the main menu?