Just upgraded to Cox Contour 6, but can not find the control code for it. **** AX013ANC

Bohnert 619 · Feb 23, 2016

I just upgraded to Cox Contour 6, but I can't seem to find the control code for it. The box manufacturer is **** Group Inc and the model number is AX013ANC. Any assistance in this matter would be appreciated!

:)

XBF Crystal P · Feb 23, 2016

help me

Hi gary666VA,

The Cox Contour App currently is not available for Xbox 360. The app currently is available :

COX Contour and TV Connect Apps for Windows 10. I would recommend to reach out the

Cox Apps Forum for more assistance.

Hope this helps. Let us know.

gary666VA · Feb 23, 2016

help me

why cant i find a cox contour app for xbox 360??

Misses Quinzel · Feb 24, 2016

Hey there, Bohnert 619! The UEI site that we use doesn't have an exact match, but it does have suggestions for your model! The first one is suggests is 1982. Give that a shot.

If it doesn't work, then I suggest going through the options that it gives you. Let us know if you find one that works.

Bohnert 619 · Feb 24, 2016

Tried that already when I visited the UEI site and it didn't work. I also went through all of the Arris codes that the Xbox had under Arris to no avail. Anything else you could suggest?

Misses Quinzel · Feb 26, 2016

Thanks for trying that out, Bohnert! I don't have anything else we can try on your end, but I'll get this sent to the right people to look into for us and see if I can get a proper code for you.

Bohnert 619 · Feb 27, 2016

Thank you for your help! I really appreciate it!

Misses Quinzel · Feb 29, 2016

No worries! They got back to me Friday after I had left to let me know they're digging into it a little deeper. I don't know how long this will take right now, but I will update you once I have more information on what they get.

Bohnert 619 · Mar 1, 2016

Thank you again Ms Quinzel! I really appreciate you folks looking into this for me. I miss having my Kinect integrated with my cable service!

JT Kimbell [MSFT] · Mar 3, 2016

Hey Bonhert 619, I did some research and I wanted to mention 2 things:

1) We're doing some investigation so we can get this device added to our database

2) We think that if you go to TV & OneGuide settings -> Device control -> Cable/sat box -> Enter a remote code and type in "C1982" you may be able to control this device. Can you let us know if that works?

Thanks!

Bohnert 619 · Nov 2, 2018

Thank you Studbucket33!!!! That did the trick! I really appreciate you folks looking into this for me!

Bohnert 619

Thank you Studbucket33!!!! That did the trick! I really appreciate you folks looking into this for me!

Bohnert 619

Thank you again Ms Quinzel! I really appreciate you folks looking into this for me. I miss having my Kinect integrated with my cable service!

Misses Quinzel

Thanks for trying that out, Bohnert! I don't have anything else we can try on your end, but I'll get this sent to the right people to look into for us and see if I can get a proper code for you.

Bohnert 619

Tried that already when I visited the UEI site and it didn't work. I also went through all of the Arris codes that the Xbox had under Arris to no avail. Anything else you could suggest?

Misses Quinzel

Hey there, Bohnert 619! The UEI site that we use doesn't have an exact match, but it does have suggestions for your model! The first one is suggests is 1982. Give that a shot.

If it doesn't work, then I suggest going through the options that it gives you. Let us know if you find one that works.

Just upgraded to Cox Contour 6, but can not find the control code for it. **** AX013ANC