Just set up new xbox account for my son and it says that he doesn't have the right settings...

Discus and support Just set up new xbox account for my son and it says that he doesn't have the right settings... in XBoX Games and Apps to solve the problem; I have an account with 1 email address (@ourbreakthroughs.com) and I set up a new one for my son (@breakthroughbuzz.com) but it won't let him play his... Discussion in 'XBoX Games and Apps' started by JennBreakthrough, Apr 25, 2020.

  1. Just set up new xbox account for my son and it says that he doesn't have the right settings...


    I have an account with 1 email address (@ourbreakthroughs.com) and I set up a new one for my son (@breakthroughbuzz.com) but it won't let him play his game on xbox live. I haven't set any permissions...but then I can't find them anywhere....

    :)
     
    JennBreakthrough, Apr 25, 2020
    #1
  2. Pain130798 Win User

    Just set up new xbox account for my son and it says that he doesn't have the right settings to play xbox live. How can I fix this?

    that's maybe because he's account is set as a child account, what you need to do is log into his account and change that if he is already an adult, but if he is not then link your parent account to his account, thats how you give them those permisions
  3. Spazpol Win User

    My kid is playing as me. How to sort?

    I set up my Xbox years ago using my Hotmail account. It’s the username I log into myxbox with or any other xbox stuff.

    My son uses the XBOX and he has set himself up with a cool gaming profile, however, he is playing as me. I dont want him playing as me. I want to be the admin, and be able to see what he is doing online, who he is playign with
    etc but because he is technically playing as me i cant really do that.

    Can i set up a new profile just for him, and if i do will he lose all his friends and acheivements.?
    So you will need to set up a child account for your son. You can got "https://account.microsoft.com/family/" and add a family member. That will create the live account
    for your son and you will be able to monitor / see what he is doing online as a child account.

    He will have to add his friends to this account, and he would lose the achievements that were unlocked on your account.
  4. borospark Win User

    Problem setting up an Xbox Live (free) account for my son...

    I also have had the same problem whilst using an ntlworld.com email. My account is set to UK, there is no option to specify the account when trying to set it up for my son.

    The only way round it is to set up a family account online then transfer the gamertag.

    The issue with doing it this way however means that you then set up a new profile on the xbox, so if he already has game saves he will lose them if he wants to play online

    Why cant xbox support see that this is an issue, luckily my son only had a few saves so wasnt that bothered, but if he had been playing a lot I imagine he would have been pretty
    [mod removed] off.
  5. FishyMoss5 Win User

    Xbox one and FIFA 15 - Is the right place to ask for help or is there help available anywhere?

    My son is trying to buy Fifa points with the money on his account. I changed the settings online and have verified that his account is no longer restricted to just free .

    On the xbox one even though he restarted it still says we have to change the settings.
  6. Chris Gardner2 Win User

    I redeemed a code on my phone microsoft account for xbox but we can't find it on the wmexbix

    1st time with a xbox.

    My son said he needed 2 microsoft accounts to set his xbox up. Is that right?

    So he signs in with my husbands email etc.

    My son thinks my account which I didn't know had been created is linked? But I redeemed the code on my account.

    Can he add an account before he logs in that is my email address and account? Or will this mess up the one he normally goes in.

    Not sure if this makes sense or not. Help.
Thema:

Just set up new xbox account for my son and it says that he doesn't have the right settings...

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