Just reset my Xbox and I’ve signed in but my xbox live is not on and it’s not in my...

Discus and support Just reset my Xbox and I’ve signed in but my xbox live is not on and it’s not in my... in XBoX on Windows to solve the problem; Just reset my Xbox and singed back in but Xbox live is missing and it’s not on my subscription 23802d1f-181d-486a-bf4d-5f246a907408 Discussion in 'XBoX on Windows' started by nigel silcox, Jul 8, 2023.

  1. nigel silcox
    nigel silcox Guest

    Just reset my Xbox and I’ve signed in but my xbox live is not on and it’s not in my...


    Just reset my Xbox and singed back in but Xbox live is missing and it’s not on my subscription

    :)
     
    nigel silcox, Jul 8, 2023
    #1
  2. nigel silcox Win User

    Just reset my Xbox and I’ve signed in but my xbox live is not on and it’s not in my purchase or billing

    My email is correct but my game tag is not the one i was using
  3. Janet_C Win User

    Just reset my Xbox and I’ve signed in but my xbox live is not on and it’s not in my purchase or billing

    Try to do it in a couple of hours
  4. Janet_C Win User

    Just reset my Xbox and I’ve signed in but my xbox live is not on and it’s not in my purchase or billing

    Hello!

    I'm a Independent Advisor. I will be glad to help you.

    Your account content should remain intact after the reset of any device, make sure you use the same account that has purchased the content, if you had other accounts on the console, make sure the content has not been shared by those accounts.

    Check the order history to identify on which account the purchases you are looking for were made:

    https://account.microsoft.com/billing/orders

    Best Regards.
  5. Janet_C Win User

    Just reset my Xbox and I’ve signed in but my xbox live is not on and it’s not in my purchase or billing

    Log in through this link

    https://account.xbox.com/Profile

    There you will see the correct gamertag associated with your account.

    Is it the same one you used before?

    Is the progress and achievements still there?
  6. nigel silcox Win User

    Just reset my Xbox and I’ve signed in but my xbox live is not on and it’s not in my purchase or billing

    Just noticed that my game tag is an order one I’ve got 2 emails and I’ve used them both and I still can’t get my usual game tag if I can’t get my usual tag on i can’t access Xbox live
Thema:

Just reset my Xbox and I’ve signed in but my xbox live is not on and it’s not in my...

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