Just purchased a Xbox series X signed in and the 2 year ultimate game pass won’t register

Just to be clear, you are on the payment plan and didn’t just buy one right? Game Pass only comes with the All Access payment plan

Your 24-month Xbox Game Pass Ultimate subscription is delivered directly to your console. Redeem it during initial console setup or later in the Settings app.

To redeem during initial setup:

As you set up your new console, you’ll be prompted to redeem the Digital Direct offers that come with it. If you decide not to redeem them right away, the offers remain on the console until they’re redeemed.

To redeem after setup in Settings app:

1. Select Settings > Account > Included with this Xbox to see an overview of and redemption status of any Digital Direct offers included with your console.
   
2. Press the Xbox button to open the guide, and then select My games & apps > See all > Full Library. Look under Available offers to see your offers.
   

If you are still unable to claim the 24months of the Game Pass Ultimate, Please Contact us | Xbox Support.

I wish you a lovely day, and I hope this helps you out!

Hi,

What happens if you already have a gamepass ultimate sub and you purchase an xbox series x via klarna with the gamepass sub included?

Do you just register it and it cancels your existing gamepass direct debit for 2 years?

Xbox seriesx

What can I do my Xbox series X just arrived today but when I go redeemed the game pass ultimate it said claimed by 3/15 which is two days ago and it won’t let me claim the game pass so what can I do now?

Hi my son had a Xbox one with a gold pass and upgraded to a xbox x with 2 years ultimate. When I setup his xbox x with his same account his gametag had ultimate subscription the rest of his gold pass was put on my gametag on the xbox x. But when he signs in some days his gametag changes to gold pass and my gametag has ultimate which stop him downloading gamepass games to his gametag. ...