Just, How do I contact Microsoft support. There seems to be no option for that.

Discus and support Just, How do I contact Microsoft support. There seems to be no option for that. in XBoX on Consoles to solve the problem; Its weird support only has option of contact via twitter, ask volunteer, post on discussion board or talk to a gamer. How do I get in touch with xbox... Discussion in 'XBoX on Consoles' started by melancholic4lyf, Jun 29, 2018.

  1. Just, How do I contact Microsoft support. There seems to be no option for that.


    Its weird support only has option of contact via twitter, ask volunteer, post on discussion board or talk to a gamer. How do I get in touch with xbox customer care

    :)
     
    melancholic4lyf, Jun 29, 2018
    #1
  2. WPAK
    WPAK Guest
    Help?

    Hi there,

    -

    Since there seem to be two accounts connected to one Microsoft account (email address) I suggest to contact Xbox Support via this
    support.xbox.com/contact-us (Requesting a call would be the option I would choose)
     
  3. WPAK
    WPAK Guest
    Prepaid 3M Xbox live card quit working

    Hi there,

    the best thing to do is to contact official Xbox Support in a situation like this.

    They should be able to check what has caused this to happen, for example a previous subscription via payment option that wasn't stopped for renewal.

    To contact Xbox Support use the Phone or Microsoft Support Chat option at Contact Us | Xbox Support
     
  4. Smwutches
    Smwutches Guest

    Just, How do I contact Microsoft support. There seems to be no option for that.

    Smwutches, Jun 29, 2018
    #4
  5. The only way that I have figured out on the web when you go to support.xbox.com/contact-us and click on account under where it asks what type of problem you are having.'

    click on get started for the virtual chat

    then type in talk to a rep 2 times it will then give you a choice to either chat with a live person or have someone call you back
     
    steeledwand7664, Nov 3, 2018
    #5
  6. steeledwand7664 Win User

    Just, How do I contact Microsoft support. There seems to be no option for that.

    The only way that I have figured out on the web when you go to support.xbox.com/contact-us and click on account under where it asks what type of problem you are having.'

    click on get started for the virtual chat

    then type in talk to a rep 2 times it will then give you a choice to either chat with a live person or have someone call you back
  7. Smwutches Win User

    Just, How do I contact Microsoft support. There seems to be no option for that.

    You would contact them via phone or chat. 1-800-4my-xbox if you're in the US/Canada or http://support.xbox.com/contact-us
  8. Smwutches Win User

    How do I contact microsoft support?

  9. Hoskayra Win User

    How do I contact Microsoft support?

    Hello Rahul *. my name is Oskayra, and I will be happy to help you.

    Beforehand, it is important that you keep in mind that this is a public community forum, so we are players like you, we are not employees of Microsoft or Xbox, so we do not have access to any user account or check anything from the forum. All users help each other with common problems.

    I am very sorry for the problem you are going through. For this type of case I suggest you request a REFUND for this, there is a form, which is as follows:

    https://support.xbox.com/forms/request-a-refund

    You can find the order number here:

    https://account.microsoft.com/billing/orders/

    There you will have to fill out the form with some information that will be requested and you should know that in case the refund request is rejected, you will have to respond to the email they sent you explaining the reason for your refund so that the team in charge can review the request again.

    You should also know that game refunds must be made before 14 days have passed since the game was purchased and the game has not been played for a long time, that is, considerable hours of play have not been accumulated. Otherwise, if these prerequisites are not met, the game cannot be refunded.

    Subscriptions can be refunded within 30 days of purchase.

    To contact Microsoft support:

    https://support.microsoft.com/contactus

    Thank you for your patience, I hope everything can be resolved. I will be attentive to your response. Blessings.

    Sincerely,
    Oskayra.
  10. Mista Tinman Win User

    How do I contact microsoft support

    Hey there, Keep in Mind I am Not Xbox Support nor do I work for Xbox.
    Here's a Link to Xbox Support.
    https://support.xbox.com/en-US/contact-us

    I hope this was helpful, if you have any more questions, I’ll do my best to answer them.

    Best Regards Xbox Ambassador Tinman
Thema:

Just, How do I contact Microsoft support. There seems to be no option for that.

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