Just had a costumer support person hang up on me because I asked a question thanks

Discus and support Just had a costumer support person hang up on me because I asked a question thanks in XBoX Games and Apps to solve the problem; I asked the person a question and they just hung up on me what do I do cd023024-4d89-4848-87c3-1b4c85e77b44 Discussion in 'XBoX Games and Apps' started by Craftyy DeRk, Jan 1, 2024.

  1. Craftyy DeRk
    Craftyy DeRk Guest

    Just had a costumer support person hang up on me because I asked a question thanks


    I asked the person a question and they just hung up on me what do I do

    :)
     
    Craftyy DeRk, Jan 1, 2024
    #1
  2. ngocphi Win User

    Just had a costumer support person hang up on me because I asked a question thanksđź‘Ť

    They only do that if you are being rude or not accepting an answer or they accident hir the wrong button which happens even to non support personnel I know cause I hung up on stores by accident

    you have to remember you have to treat others the same way you want to be treated

    This includes respecting the agent

    So the question is what is your issue

    If it's an enforcement question then no there is no answer from.support as it's not within their power to lift suspension nor do they have details
  3. Hoskayra Win User

    Just had a costumer support person hang up on me because I asked a question thanksđź‘Ť

    Hello Craftyy D, my name is Oskayra, and I will be happy to help you.

    Beforehand, it is important that you keep in mind that this is a public community forum, so we are players like you, we are not employees of Microsoft or Xbox, so we do not have access to any user account or check anything from the forum. All users help each other with common problems.

    If you want to contact Xbox support:

    https://support.xbox.com/contact-us

    If you want to contact Microsoft support:

    https://support.microsoft.com/contactus

    I hope it helps you, I will be attentive to your response. Blessings.

    Sincerely,
    Oskayra.
  4. MSTRHL Win User

    Controller problem

    UP.

    i tryed to contact your support by phone but it doesn't work either ...

    3 calls, one successful, but the person just hang up on me after i explained my issue.

    Any support ?

    And i can't make an hardware replacement procedure because it's just a controller i use on my PC, i don't have an xbox console with serial number.
  5. xptolis Win User

    My Play and Charge Kit stoped showing me if the controller is charging or not. Neither orange light when charging nor white light when fully charged work.

    The Online Chat support told me Microsoft stoped supporting the accessory in question this same month when i got my problem. (June 2020) No longer can you take it up with microsoft. They gave me a phone number and told me to ask for help in the costumer
    service that my own country has for microsoft products in hopes there is a fix for the issue.
  6. BANNA FREAK734 Win User

    communications - can join parties, hear, chat but can't talk

    Why does Xbox support reps continue to just hang up on me when they are politely asked if they could help me fix this problem.... I am 14x and counting. Not rude at all, just begging for their help!
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Just had a costumer support person hang up on me because I asked a question thanks

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