Just got my Xbox back today and now the controller randomly disconnects.

PilsburyDoeBoy · May 29, 2015

I sent my Xbox One in for repairs and when I got it back today, the controller randomly disconnects for a second every few minutes. It never happened before but now it's happening constantly and nothing will fix it. What can I do?

:)

Derder6000 · May 29, 2015

disconnecting controllers

My controller randomly disconnected today now wont boot up at all any ideas?

freemo999 · May 29, 2015

Problem with controller

Both of my controllers are also disconnecting randomly

FIFA is the main game affected suffered 10 disconnects in one half!

I do have my xbox in the next room so not sure what the range of the controllers are

Norrissa · Jun 2, 2015

Hi PilsburyDoeBoy! I'm sorry to hear you're experiencing controller issues. The website which may assist with resolving this is

support.xbox.com/.../wireless-controller-disconnects I would ensure the batteries are fresh and do the manual bind of the controller as well as ensure it's been updated. Best of luck!

SpauldingX · Oct 31, 2018

Send it back before the warranty expires. They sent you one with a defective wifi board. Google it, there are thousands of people stuck with this because there warranty expires.

Norrissa

Hi PilsburyDoeBoy! I'm sorry to hear you're experiencing controller issues. The website which may assist with resolving this is

support.xbox.com/.../wireless-controller-disconnects I would ensure the batteries are fresh and do the manual bind of the controller as well as ensure it's been updated. Best of luck!

SpauldingX

Send it back before the warranty expires. They sent you one with a defective wifi board. Google it, there are thousands of people stuck with this because there warranty expires.

BenjaminLiu6

I got 2 of the xsx controllers.. they used to disconnect randomly on the xsx.. but it seems like its fixed now. on win10 some games are basically unplayable.. randomly flashes and disconnects.. the older xbox one controllers have no problems at all. does microsoft know of this problem.. it should be pretty widespread.

Flaviengalhardo

Hi, my controller works fine with a cable. Without the cable it powers on just fine and was pairing normally until today. I can't even get my computer to see the controller now and pair them whereas before I managed to pair them, the controller just kept
randomly disconnecting and reconnecting all the time

CQQT

your controller shouldn't just disconnect randomly, try plugging the usb into your xbox and into your controller and try updating the controller.

Just got my Xbox back today and now the controller randomly disconnects.