Just Cause 3 Sky Fortress DLC

My son downloaded Just Cause 3 Sky Fortress DLC for $11.99 and nothing happened.

Hi!

Verify that the additional contents are correctly installed using the "Manage Game" function. If not, you should uninstall the game and re-install it
again.

Apologies for the double post, my first post seemed to disappear and then re-appeared after I re-posted.

Hi!

Verify that the additional contents are correctly installed using the "Manage Game" function. If not, you should uninstall the game and re-install it
again.

Apologies for the double post, my first post seemed to disappear and then re-appeared after I re-posted.

Generally you can share the additional content, except in specific cases. Try adding the second account as a

family member on your console and try again.

Already done. Any other ideas?

Hi!

Verify that the additional contents are correctly installed using the "Manage Game" function. If not, you should uninstall the game and re-install it
again.

Thanks for your response.

I have re-installed the entire game and Air, Land & See DLC pack. At first it worked but then another family member logged in (we'll call him Fred) and was able to play but after he shut down the machine and came back to it, he got
the above error about the Sky Fortress DLC not being found.

Please note that the JC3 game is a physical disk that I loaded onto my account and the DLC pack was purchased and downloaded on my account.

I did some experimenting and found the following pattern.

Once the game is working for me, it continues to work no matter what I do. I can cycle the game or the xbox and it works.

When Fred logs in, he can play the game without any issues. However, if he cycles the xbox, the game goes back to giving the error.

Once this has happened neither of us can play as we both get the error.

If I cycle the xbox and then play the game as me, it seems to come back and work fine ... until Fred plays the game and cycles the xbox.

So, I have two questions.

- Should another family member be able to share my DLC or are there restrictions/issues associated with this?

- If it is allowed then why is Fred getting this issue that prevents him (and consequently me) playing the game. Is there a fix?