Just bought a gamertag change and no change yet even after 24hrs

aT Affinity · Nov 13, 2017

Sup all, so i purchased a new gamertag for 10$ yesterday and after all the things Xbox Support on twitter told me to do:

- Delete the profile

- power cycle my xbox one

- wait 24hours

none of those solution is working so i want my new name because i paid it..

* in my facturation details on xbox website, the transaction of my gamertag is here and completed.

Thanks for helping, my name on Xbox is for now but if my gamertag change it will be AFNTYx.

Peace.

:)

KristianGrey · Nov 13, 2017

Gamertag not changing?

You may need to get in touch with a support person regarding this issue if the gamertag change still doesn't push through after 24hrs.

support.xbox.com/.../contact-us

xKillateralDMGx · Nov 13, 2017

Free Gamertag Disappeared !

That is incorrect, the system has given me the option to have one free change for months now. I just used it and it said it successfully changed my name and now the free option is no longer there.

The problem now is:

1.) My free change that has existed for months until I used it, is gone.

2.) It's been hours and my name hasn't changed.

3.) The gamertag I changed it to was immediately unavailable after I confirmed the change, all the while I can't search for that account name in the system because it doesn't exist.

As I stated above the system online specifically said I had a free gamertag change, the circumstances around it are irrelevant. It said I had a changed, I used and even confirmed said change without a problem. The gamertag I choose was immediately unavailable
after I confirmed it and yet that account doesn't exist so the system is aware that someone took that gamertag at the exact moment I did and that the gamertag is un-available and yet my gamertag is still the same as it was before and no such account at the
name I changed to exists.

There is no other excuse. I had a free change, I used it, I confirmed it, the system allowed it to be confirmed, when I confirmed, the gamertag became un-usable and yet my gamertag remains the same and now I am prompted to pay for a change, a change that
was free before I confirmed it and was led to believe would work.

bowski477 · Nov 13, 2017

If you were charged for a GT change and it still has not changed after 24hrs you should contact billing support at support.xbox.com/contact-us.

bowski477

If you were charged for a GT change and it still has not changed after 24hrs you should contact billing support at support.xbox.com/contact-us.

EXES5

It takes ul to 24hrs to propagate assuming you followed the change gamertag process and finalized it

KristianGrey

You may need to get in touch with a support person regarding this issue if the gamertag change still doesn't push through after 24hrs.

support.xbox.com/.../contact-us

ThisGameIsSucky

Gamertag and Gamerpic changes can take up to 24hrs to process if they don't change instantly. So long as your information such as your name change and/or an image change appears correctly to you... you are fine and there is no issue. The other players would
simply need to restart their consoles or clear the cache in the storage settings. The best thing to do is just wait.

Here's a little troubleshooter about it.

https://support.xbox.com/en-US/my-account/manage-gamertag-and-profile/change-xbox-live-gamertag

EXES5

If you changed your gamertag lately it could take up to 24hrs to get everything back to normal.If problems still persist after this period you should contact support.Epic games account related issues ....i would contact them

Just bought a gamertag change and no change yet even after 24hrs