Jurassic World Evolution unresponsive on Xbox Series X

JMichaelThompson · Jun 2, 2021

The game works for a time and then becomes unresponsive - the screen eventually freezes.

Have repeatedly uninstalled and reinstalled but the same problem keeps occurring.

My 8 year-old is doing my head in about the game not working.

Please help!

:)

XBF Meryem R

Hello there!

Regarding your case, I will suggest some troubleshooting steps and please make sure to go through with them to resolve the issue.

Settings > Network Settings > Advanced Settings > Alternate Mac Address > Clear it and the console should restart. It would definitely help if you could restart the internet router while the console is restarting.

Another step that you can try to resolve the issue, would be to remove and re-add your account. In order to do that please go to: settings> account> remove accounts> remove your account.

You could also try this troubleshooting step to clear any corrupted data from your device:

1- Go to settings on your Xbox

2- Select system

3-Select storage

4- Clear local saved games and your console will automatically restart

Note: When doing this step please make sure that you always play online so that all your data is saved to the cloud

If the issue still persists after going through the troubleshooting steps mentioned, I invite you to perform a quick power cycle by turning off the console and then unplugging all the cables. After 10-15 seconds plug all your cables back in and then restart your console.

In case the issue still persists, the next step would be to perform a reset on the console. To do so you will need to follow the steps below to perform a reset on the Xbox :

Settings > System > Console Info > Reset This Xbox > Reset and Keep my Games and Apps.

Note =>The "Reset and Keep my Games and Apps" option will not cause losing your games, but please be aware that you need to be completely aware of the email address as well as the password of your account before going for it because it will require you to sign in to the account.

BarbecueSausage

Jurassic World Evolution is on Xbox One only FYI

Hardcore Crozby

I would try Halo Wars and Halo Wars 2, and some other games that are like it but maybe not the exact are Jurassic world Evolution and the Tropico game series as they are just bird eye management games.

xGHOST RANGERx

I'll just got Jurassic World Evolution, so that, SMITE, and Battlefront II

xGHOST RANGERx

Smite and Jurassic World Evolution for me. JWE is so addicting to me and you know dinosaurs

Jurassic World Evolution unresponsive on Xbox Series X