Junk

Hey there,

You can request a callback from https://support.xbox.com/contact-us.

1. Contact us here
2. Select Billing
3. Say No thanks to the virtual agent
4. Select Error Messages and codes
5. Skip step 3 and go to step 4
6. Select request a callback from support

Hi Ghost,

I'm sorry to hear about your experience. I would recommend contacting Xbox support to assist you with your controllers since we cannot assist you with controller warranty service options.

1. Contact us here
2. Select Xbox One
3. Select See other options
4. Select Payment & billing under Account management
5. Select show contact options and go to step 4
6. Select request a call from support if available or there should be a number for you to call

As such, we will be locking this thread. If you have any questions or concerns, please create a new thread with the

Xbox forum guidelines in mind.

Thank you.

I am using my same controller since I have gotten my xbox one

Hi,

I would highly recommend getting the Xbox Elite controller if you play FPS games or play for extended periods of time.

Happy Gaming!

I can understand your frustration because I have had left thumb sticks drift and a bumper fall out of a controller while playing games. If these issues are occurring in under a month, like you stated, your newest controller may still be under warranty. Follow
these trouble shooting steps and enter the serial number on the back of your controller if prompted to find out.