Jump Force low framerate on Xbox One X

Giova03 T G · Apr 7, 2019

Hello everyone!
During February of this year I purchased "Jump Force" for xbox one.
In addition, I have been playing xbox one x for a few months and have always found good framerate and good graphics.
The problem I encountered with Jump Force at its release is its low continuous framerate even on an xbox one x; from what I've seen on youtube from the various gameplay on xbox one x the game seems to be going very well, with a good enough stable framerate.

I tried many ways to solve this problem: I did a factory reset, I tried to free up some space on the console, I reduced the image quality level and other things that didn't change anything.

At the moment the framerate continue to remain very slow and sometimes quite snappy.

I don't know if this is just my problem or if it happened to other people but from what I've seen the framerate on an xbox one x shouldn't be so slow.
I have no theories or ideas about what may be causing the problem at the moment, the xbox one x is fairly recent and has a lot of space thanks to the 2 terabyte hard drive applied.
I hope you can help me and thanks a lot to everyone in advance for everything.

:)

Giova03 T G

Hi!

Thank you for the help!

My TV has without any doubt the 4K, it's said on the TV manual and on the xbox one x options

Instead for the HDR it's said on the TV manual and on the tv option that I have HDR (I even have the option turned on on the TV), but I don't know why my xbox one x says that my TV doesn't support it

Giova03 T G

Hi!

The information are :

HDMI CABLE = E97252-H AWM STYLE 20276 80* C 30 V VW-1 HUNG FU HIGH SPEED HDMI CABLE

(Those are the information I found on the cable, there was no label or anything except for those ones)

MONITOR MODEL = Samsung Smart TV 4K UHD HDR

Model = UE40MU6100K Type No. = UE40MU6100 Version No. = 01 S/N = 0AG73SKJ500051R

Display settings on the console =

1) The TV is 4K one and the console support and reproduces the games on 4K with no problems

2) My TV should support the HDR but for some reasons the console says it doesn't

3) The HDR+ option is on on the TV options

Giova03 T G

Yes, The only noticeable case I found was with "Sekiro : Shadows Die Twice" but in this game there are fewer and less invasive framerate letdowns that happens at very busy and fast moments

XBF Felixx P

Hello
Giova03 T G !

Thanks for replying!

Are you experiencing the same type of issues with other games?

Let us know!

Felix

Xbox forums support

Chyrola Cuello

Try clearing the cache and then reinstall the game bro.
Put your finger on the start button of the console for 10 seconds until it goes out.
Then wait another 30 and turn it on again.
After trying this, reinstall the app.
It may work for you

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Jump Force low framerate on Xbox One X