Juegos cobrados en USD estando en Argentina[Games charged in USD while in Argentina]

CarlosRendon3 · Sep 18, 2020

Hola, tengo una duda, yo tengo mi cuenta de XBOX en ARG y cuando compro los juegos si bien me muestra los precios en pesos argentinos en la tienda virtual, en la tarjeta de credito me los dolariza. Alguien sabe porque?

Puede ser porque si bien tengo como dirección preferida la de Arg, hay algún servicio suscrito con una dirección en USA? La misma no la puedo borrar, no me deja.

[Translation - Hello, I have a question, I have my XBOX account in ARG and when I buy the games, although it shows me the prices in Argentine pesos in the virtual store, it dollars them on my credit card. Does anyone know why?

It may be because although I have Arg as my preferred address, is there a service subscribed with an address in the USA? I can't erase it, it won't let me.]

:)

XBF Ezra G

Hello CarlosRendon3,

Thank you for your post. I understand you are experiencing an issue with completing a purchase. To change your account region, please follow the steps here:

Update Account Region. If the issue persists, please use the
Contact Us portal to speak to an agent.

I hope this helps.

FarLlama08

Finalmente una respuesta, es todo lo que quería, aunque no es muy informativa... Gracias, y si de casualidad descubres el porqué te lo agradecería

[Translation - Finally, an answer is all I wanted, although it is not very informative ... Thank you, and if you happen to discover why I would appreciate it]

XBF Erick C

Hey there!

Sorry to hear you are running into this issue with the games not being available in the Argentina Store. It looks like you should be able to redeem a prepaid code if you do have one for the game or of course purchasing the physical copy.

Not too sure why the game is not available in your region but unfortunately we are unable to make any changes to that.

I hope this helps.

XBF Crystal P

Hey there!

Thank you for letting us know about the issue. I would recommend contacting the developer of the game in regards
to region availability. If you ever require any help with any other issues please feel free to come back to the Xbox Forums for further assistance. We'll be locking the thread.

Thank you and have a great day.

Juan Madia

Lo lamento, creo que no se entendio la pregunta.

En la tienda de Argentina me cobran los juegos en dolares?

Si es asi, los dolares que me cobran son el valor del juego en la tienda estadounidense?

La unica tienda donde compro es la Argentina, pero me preocupa que me cobren mas de lo que pienso, ya que el peso argentino se devalua mucho.

Juegos cobrados en USD estando en Argentina[Games charged in USD while in Argentina]