Joystick issue with my controller

I JOHN 16 I · Jun 27, 2017

Hello I have a small problem with my Xbox One controller, the left joystick is a bit blocked forward and it became impossible to play some games so I would like to know if the controller is included in the warranty and If so what do I have to do to send
it in repair ?Thanks.

:)

xX Frostbite Xx · Jun 27, 2017

Xbox one controller issues

Hi just recently I've been having an issue with my Xbox one controller. It has to do with my right joystick, it makes slow right turns. I can look left with the joystick and it's smooth and at normal sensitivity but when it comes to looking right it's drastically
slower. Has anyone else encountered this issue?

VbCrayon · Jun 27, 2017

Xbox 360 Wireless Controller with the Gaming Receiver for PC and the "Play and Charge Kit" does not work together

I found the issue. I have MotionJoy installed in my PC (A emulator Xbox controller for PS3 Joystick). Uninstalled (including drivers), everything works fine.

My apologies. Thanks.

Skeeter Quill · Jun 27, 2017

All you need to do is go to devicesupport.microsoft.com and register your console, if you haven't already. Once registered, select your console then select "replace an accessory". you can then select controller and once you've entered the PID for it it will
let you know if it is still in warranty or not. You can then continue and it will let you know the cost of the replacement if the warranty has expired. You'll then be able to print of a shipping label etc to send it to the service centre.

Accessories are generally replaced rather than repaired.

I JOHN 16 I · Jun 29, 2017

I always get this message : We're sorry, but there was an error on our part. Please try again later. (CICEU72px8JFpBY0.0)

Mister Cizl · Nov 1, 2018

Hey I JOHN 16 I! For assistance getting the controller replaced, you will need to contact support

here. Thanks!

_______________________________________________________

Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
Insider Program Forums for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

HERE for the best info.

WARRIOR I M

I have a new adaptive controller and have the adaptive joystick plugged into the usb on the left side of the adaptive controller, yet the joystick will not control the left thumbstick in any direction. This is my 2nd adaptive controller keyboard and
first joystick ( first thought pads on adaptive controller were touch pads). I’m hoping someone else has had this issue and is an easy fix. I turn the adaptive controller on first, then my regular controller. I’m praying this is not a second return of the
adaptive controller or a first of the joystick.

Skeeter Quill

All you need to do is go to devicesupport.microsoft.com and register your console, if you haven't already. Once registered, select your console then select "replace an accessory". you can then select controller and once you've entered the PID for it it will
let you know if it is still in warranty or not. You can then continue and it will let you know the cost of the replacement if the warranty has expired. You'll then be able to print of a shipping label etc to send it to the service centre.

Accessories are generally replaced rather than repaired.

Mister Cizl

Hey I JOHN 16 I! For assistance getting the controller replaced, you will need to contact support

here. Thanks!

_______________________________________________________

Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
Insider Program Forums for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

HERE for the best info.

I JOHN 16 I

I always get this message : We're sorry, but there was an error on our part. Please try again later. (CICEU72px8JFpBY0.0)

OverStudent

I have had the same issue all day, my controller turns off randomly and my left joystick is slow

Joystick issue with my controller