Jogos Desaparecidos -[Translation - Missing Games]

LuisQl · Jan 15, 2020

Eu sou assinante da Xbox Live Gold a quase seis anos, nos últimos dias eu estava navegando em meu histórico de download pra baixar novamente alguns dos jogos que foram liberados gratuitamente pela "Games With Gold" e eles sumiram e agora pedem que eu compre
um jogo que eu ja paguei para ter.

O primeiro foi Saints Row The Third, eu gastei R$100,00 em DLCs naquele jogo, para ele simplesmente sumir e o suporte da Xbox é horrível pra resolver essas coisas.

Deveria mudar de plataforma ou existe algum modo de resolver isso?

-[Translation - I have been a subscriber to Xbox Live Gold for almost six years, in recent days I was browsing my download history to redownload some of the games that were released for free by "Games With Gold" and they are gone and now I
am asked to buy a game that I already paid to have.

The first one was Saints Row The Third, I spent $ 100 on DLCs in that game so it just disappeared and Xbox support is horrible to fix these things.

Should I switch platforms or is there a way to solve this?]

:)

XBF Leo G

Hello LuisQI,

Thank you for posting on the Xbox forums. We need a little more information to make sure we provide the correct solution. Do you see the license for the game in
your license list? Do you use more than one Microsoft account? Are the games that are missing Xbox One games, Xbox 360 games or both? Be sure to let us know the results!

xXMIKKE1244Xx

A mi tambien me paso lo mismo tenia 5 mil logros y ahora sale que tengo solo 90 y mi cuenta es legal

[Edit - Translation] - The same thing happened to me, I had 5 thousand achievements and now it turns out that I have only 90 and my account is legal

JorgeJimenez6

Tengo todo normal ahora me salen 8mil pero el resto esta desaparecido

Horrible que pase esto tengo una cuenta legal

[Translation-I've got everything normal now I get 8k but the rest is missing

Horrible that this happens I have a legal account]

JorgeJimenez6

Hola no tengo problemas mi cuenta es legal y eso logros los saque con esfuerzo y muchas horas espero que sea algo temporal

[Translation-Hello I have no problems my account is legal and that achievements I take them out with effort and many hours I hope it will be something temporary]

XBF Chris J

Hello Mikke,

Thank you for posting here on the Xbox forums. This thread is a bit old, so it will be locked due to its age. If you haven’t already, please go ahead and make a new thread detailing this issue and any troubleshooting steps (if any) you’ve
tried so far. That way we can tailor our support specifically to you. We will be happy to help you there!

Thanks again

Jogos Desaparecidos -[Translation - Missing Games]