Jogos 360 [Translation - 360 games]

Tenho o xbox one, viver ouro mas nao consigo baixar os jogos da gold de xbox 360 da um erro dizendo que eu tenho que fazer direto do console , mas ja estou fazendo por meio dele , como eu consigo baixar o jogo ? resolver esse poblema

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[Mod Translation - I have the xbox one, live gold but I can not download the gold games of xbox 360 from an error saying that I have to do direct from the console, but I'm already doing through it,
how can I download the game? solve this problem]

:)

 

Castle crashers remastered

Olá

Eu não tenho o jogo no xbox 360 mas gostaria de comprar

Esse jogo será disponibilizado no Brasil ?

[Translation:

Hello

I do not have the game on xbox 360 but would like to buy

This game will be available in Brazil?]

 

meus jogos

boa tarde o erro do meu xbox 360 eu tento abrir aba meus jogos e nao abre me ajudar

[Translated]

good afternoon my xbox 360 error I try to open my games and it does not open help me

[Translated]

 

Web translation:

I have the xbox one, live gold but I can not download the gold games of xbox 360 from an error saying that I have to do direct from the console, but I'm already doing through it, how can I download the game?
solve this problem

Response

Hi there,

in order to be able to purchase (a free) Xbox 360 content you will require a valid payment option on your account that matches the region on your account. The payment option won't be charged but it is required to be present to acquire Xbox 360 content on
any device other then a 360 console. So it's best to try and add a valid payment option on your account a then try purchasing the (free) 360 content again.

If it still fails then it's best to contact Xbox Support via Phone or Support Chat at
Contact Us | Xbox Support

Let us know the results

 

Amigo continua assim, ja fiz o que voce falou vou falar com eles obrigado

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[Mod Translation - Friend goes on like this, I already did what you said I'm going to talk to them, thank you.]

 

Olá rafazinArantes,

Sempre resgatei os jogos da gold normalmente tanto pelo console quanto pelo site, porém, se tratando dos jogos xbox 360, o sistema sempre exigiu que sua conta tenha um cartão de crédito válido para resgatar esses jogos, mesmo sendo gratuitos pelo gold.

Porém, foi relatado pela microsoft uma
instabilidade na rede da xbox live. Esta instabilidade afeta o resgate de códigos, downloads de jogos, e novas aquisições. Tendo em vista isso, espere até que a rede se estabilize e tente novamente.

Espero ter ajudado.

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[Mod Translation - Hello, rafazinArantes,

I've always redeemed gold games, both on the console and on the site, but when it comes to xbox 360 games, the system has always required that your account have a valid credit card to redeem these games, even if they are free for gold.

However, it was reported by microsoft an instability in the network of xbox live.
This instability affects the redemption of codes, game downloads, and new acquisitions.
In view of this, wait until the network stabilizes and try again.

Hope this helps.]