Jigsaw won't sign in

Discus and support Jigsaw won't sign in in XBoX Games and Apps to solve the problem; [img] I am getting the above error when trying to sign in to Microsoft Jigsaw and it will not sign me in whilst Microsoft Software collection works... Discussion in 'XBoX Games and Apps' started by voldman1947, Jul 18, 2017.

  1. voldman1947
    voldman1947 Guest

    Jigsaw won't sign in


    Jigsaw won't sign in [​IMG]

    I am getting the above error when trying to sign in to Microsoft Jigsaw and it will not sign me in whilst Microsoft Software collection works fine.

    I am running Windows 10 Pro, version 1703, OS build 15063.483

    :)
     
    voldman1947, Jul 18, 2017
    #1
  2. DavidPage
    DavidPage Guest
    Jigsaw Failure

    Microsoft Jigsaw won't let me sign in and comes up with the message "This in-app purchase is no longer available in Microsoft Jigsaw".
     
    DavidPage, Jul 18, 2017
    #2
  3. SpyShadow
    SpyShadow Guest
    Help Microsoft Jigsaw wont sign in

    Microsoft Jigsaw occasionally won't sign in despite you being logged into your microsoft account, occasionally what has helped me is signing out of my account and back in on my device and than attempting to start Microsoft Jigsaw
     
    SpyShadow, Jul 18, 2017
    #3
  4. emmee18
    emmee18 Guest

    Jigsaw won't sign in

    Me too voldman. Its driving me crazy!
     
    emmee18, Jul 19, 2017
    #4
  5. Mister Cizl
    Mister Cizl Guest
    Hey voldman1947! Are you able to sign in via the Xbox app? Additionally, give
    these     steps a shot and see if they help resolve the issue. Post back and let me know!

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE     for the best info.
     
    Mister Cizl, Jul 20, 2017
    #5
  6. WigglyParsley18
    WigglyParsley18 Guest
    Having the same problem and same dialogue box when I attempt to sign in. Logged in the through the Xbox app and STILL got the same dialogue box when attempting to play jigsaw from within the app. Just the spinning wheel of nothingness.... Jigsaw is obviously
    not syncing since the recent update.
     
    WigglyParsley18, Jul 23, 2017
    #6
  7. momof4rocks85
    momof4rocks85 Guest
    I too have tried uninstalling the game. I have tried logging into xbox. I keep getting error messages. I am so glad I'm not the only one having issues. I'm about to go batty. I love my puzzles, but I cannot even open any of my packs as they are not even
    showing.
     
    momof4rocks85, Jul 23, 2017
    #7
  8. OK Fowl
    OK Fowl Guest

    Jigsaw won't sign in

    OK Fowl, Jul 24, 2017
    #8
  9. OK Fowl
    OK Fowl Guest
    OK Fowl, Jul 24, 2017
    #9
  10. OK Fowl
    OK Fowl Guest
    HI,

    Have you seen this sticky? It may help:

    Microsoft Jigsaw: A helpful FAQ and troubleshooting guide
     
    OK Fowl, Jul 24, 2017
    #10
  11. OK Fowl
    OK Fowl Guest
    HI,

    Have you seen this sticky? It may help:

    Microsoft Jigsaw: A helpful FAQ and troubleshooting guide
     
    OK Fowl, Jul 24, 2017
    #11
  12. OK Fowl
    OK Fowl Guest
    HI,

    Have you seen this sticky? It may help:

    Microsoft Jigsaw: A helpful FAQ and troubleshooting guide
     
    OK Fowl, Nov 2, 2018
    #12
  13. OK Fowl Win User

    Jigsaw won't sign in

    Having the same problem and same dialogue box when I attempt to sign in. Logged in the through the Xbox app and STILL got the same dialogue box when attempting to play jigsaw from within the app. Just the spinning wheel of nothingness.... Jigsaw is obviously
    not syncing since the recent update.
    HI,

    Have you seen this sticky? It may help:

    https://forums.xbox.com/en-US/thread/95020137-0646-48be-82bc-e79c90f3d9f9
  14. OK Fowl Win User

    Jigsaw won't sign in

    Me too voldman. Its driving me crazy!
    HI,

    Have you seen this sticky? It may help:

    https://forums.xbox.com/en-US/thread/95020137-0646-48be-82bc-e79c90f3d9f9
  15. XBF Amber M Win User

    Jigsaw won't sign in

    Hi Michelle12,

    Thanks for reaching out to us in the forums for this issue. Are you able to sign in at
    The Microsoft Account Site? You may want to consider changing your password
    How to change your Microsoft account password to make sure your account is securely under your control.

    We also recommend reaching out to the Microsoft Casual Game Community forum to see if there are any applicable solutions there, or post to
    see if a member of the community may have one. In regard to the message that you included in your post, it seems as if the item you're attempting to purchase in-game is no longer available so you may wish to choose a different item to proceed.

    Our Microsoft Casual Games FAQ page also contains some great troubleshooting solutions to try, as well as some alternative ways to
    contact the Jigsaw community near the bottom of the page.

    Try the troubleshooting and let us know the results.

    I hope that this helps out!
  16. OK Fowl Win User

    Jigsaw won't sign in

    I too have tried uninstalling the game. I have tried logging into xbox. I keep getting error messages. I am so glad I'm not the only one having issues. I'm about to go batty. I love my puzzles, but I cannot even open any of my packs as they are not even
    showing.
    HI,

    Have you seen this sticky? It may help:

    https://forums.xbox.com/en-US/thread/95020137-0646-48be-82bc-e79c90f3d9f9
  17. OK Fowl Win User

    Jigsaw won't sign in

    Having the same problem and same dialogue box when I attempt to sign in. Logged in the through the Xbox app and STILL got the same dialogue box when attempting to play jigsaw from within the app. Just the spinning wheel of nothingness.... Jigsaw is obviously
    not syncing since the recent update.
    HI,

    Have you seen this sticky? It may help:

    https://forums.xbox.com/en-US/thread/95020137-0646-48be-82bc-e79c90f3d9f9
Thema:

Jigsaw won't sign in

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