jigsaw won't finish loading

when i start jigsaw it loads, and then when i try to start any puzzle, it loads to 100% and then closes down. the entire app closes.

:)

 

Microsoft Solitaire Error Code 107_113_11301

me too. Happened following a reinstall of Windows 10. Seems to only effect the Daily Challenges and the Events. Additionally, MS Jigsaw daily games won't finish loading.

 

Jigsaw starts, but the never finishes loading

For about three weeks my Microsoft Jigsaw starts, but never finishes loading.

What can I do to get this program back?

 

Hi there,



Thanks for reaching out! I'm sorry to hear about the issue with Jigsaw not working.

I recommend trying the
Windows Update Troubleshooter.
According to our Microsoft Casual Games FAQ,
Many issues can be solved by using this helpful tool.

Hope this helps and let us know the results!

 

Win 8, Win 8.1, or Win 10?

Have you performed a full reboot?

Do you have any secondary accounts on your PC that you can try with? (A second Microsoft account)

Do you have a second device you can try the game with on your primary account?

 

i tried uninstalling and reinstalling the app. this had no effect. i ran the troubleshooter. this had no effect.

here's what happens:

1. i launch the app.

2. it loads, and gives me the page that allows me to select classic, jigsaw jam, or daily challenge.

3. no matter which option i pick, the screen shows the app loading, and before it completes loading i get a black screen, then a white screen with a rotating black loading cirle, then the app crashes.