Jigsaw will not run. Keeps saying downloading on daily game and puzzles on far left side.

I couldn't download daily challenges and new puzzles, either. Today I switched on "Let apps run in the background" (Settings->Privacy->Background apps) for Microsoft Jigsaw, Microsoft Store and Xbox, and daily challenges finally started to work. Maybe this
will help you, too.

Hi,

A corrupted data may cause your game not to downloading properly. Here are steps on how to reset Windows Store to clear store cache:



1. Press Windows key + X on your keyboard.



2. Click on Command prompt (Admin).



3. Type wsreset.exe, and then hit Enter.



4. Restart your computer and reinstall the games.



Let us know how it turns out.

Hi, all .

Here's a fix which worked for me, and at least one other user has confirmed it works ;-).

Uninstall MS Jigsaw, then reinstall.

Go to Windows Settings > Privacy. Choose Background Apps on the left, and scroll-down to Microsoft Jigsaw. Make certain it's switched On.

Run MS Jigsaw, and your puzzles should download now .

Kind regards.

DJM.

I've deleted the app and redownloaded it and now it work well.

I'm having the same problem. The gold points have been taken, but the Farm Life puzzle will not download.

Frsutrating, especially as I'm a Premium subscriber.