Jigsaw will not go beyond load page

Discus and support Jigsaw will not go beyond load page in XBoX Games and Apps to solve the problem; I am running build 14955 and I cannot get beyond the load page in Jigsaw.... any workarounds? 121d1072-8a55-48e5-9e84-436a7d7f6006 Discussion in 'XBoX Games and Apps' started by Keymac, Oct 30, 2016.

  1. Keymac
    Keymac Guest

    Jigsaw will not go beyond load page


    I am running build 14955 and I cannot get beyond the load page in Jigsaw.... any workarounds?

    :)
     
    Keymac, Oct 30, 2016
    #1
  2. FavoriteStorm36
    FavoriteStorm36 Guest
    Microsoft Jigsaw daily challenges will not load.

    I go to play the jigsaw daily challenges, but they will not load after the advertisement has finished.
     
    FavoriteStorm36, Oct 30, 2016
    #2
  3. Robert Singer
    Robert Singer Guest
    Microsoft Jigsaw will not load beyond the splash screen

    Microsoft Jigsaw will not load beyond the splash screen. This is all I get. I'm running Windows 10 version 1607 build 14971.1000. I've tried reinstalling it more than once.

    Jigsaw will not go beyond load page [​IMG]
     
    Robert Singer, Oct 30, 2016
    #3
  4. Jon_K_H Win User

    Solitare games

    Yesterday and today both Solitaire and Jigsaw will not come up, Get the solitaire collection main page and the jigsaw collection main page and they just stay there. I tried unloading Solitaire and then re-loading and nothing changed.
  5. PhilPugh Win User

    Microsoft Jigsaw will not load beyond the splash screen

    I also had this problem but the latest "slow-ring" release (14986.1001) appears to have fixed it.
  6. QuickMythril Win User

    Microsoft Jigsaw will not launch

    same problem for me on systems running 14905 and 14915. i get the purple splash screen saying "MS Jigsaw", then the second screen with the MS Studios / Arkadium logos, but it does not load beyond that. game version is 1.3.1509.1706. i'm able to press
    the menu button and bring up the About and Settings, but the game never starts.

    perhaps this is just an issue with this build, and will be fixed with later updates. i suggest running Feedback Hub, going to Feedback (the megaphone icon), searching Jigsaw, and sorting by Upvotes. there are a few different reports, but i commented and
    upvoted some of the more "popular" ones. hopefully it will be fixed soon, i don't see how this could go unnoticed for very long.
  7. HelenShields Win User

    Last Update has Ruined The Game

    I quite agree with you. Jigsaw is the only game that freezes. No problem with Sudoku or Mahjong. Also jigsaw takes a long time to load!
  8. KillerCrocNC Win User

    PUZZLES WON'T DOWNLOAD

    I had the same issue - go to Settings > Apps, scroll down to Microsoft jigsaw. Click it but DO NOT click 'uninstall' - under the name Microsoft jigsaw and Microsoft Studios you will see 'advanced options". Click that and on the next
    screen click reset - ignore the warning. I used the reset and then re-loaded Jigsaw and it did NOT ask me to sign in again, and all my points were still in place - and the downloads worked again!
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Jigsaw will not go beyond load page

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