Jigsaw still not working properly.

Discus and support Jigsaw still not working properly. in XBoX Games and Apps to solve the problem; Couldn't log on to Jigsaw game. had worked most of the puzzles (only had about 20 or fewer downloadable collections left), and had accumulated over... Discussion in 'XBoX Games and Apps' started by EagerGull1846, Apr 11, 2017.

  1. EagerGull1846
    EagerGull1846 Guest

    Jigsaw still not working properly.


    Couldn't log on to Jigsaw game. had worked most of the puzzles (only had about 20 or fewer downloadable collections left), and had accumulated over "800,000 gold bars". Had worked all the "Las Vegas" collections through Expert on last attempt.

    Starting on April 7 through about 4:55 PM CDT 4/11/2017, could not get into game. And two of the last puzzles I'd worked showed they had only been partly worked.

    Now when I just logged on to the game again. I have 92 downloadable collections (of which the ones I have already downloaded which all say "down load now" and the three new collections are listed. And I only have 660,000 or so gold bars.

    WHAT HAS HAPPENED?

    Have had problems with the Mah Jong game not recording worked Daily Challenges since April 7, and same with the MIcrosoft Solitaire Collection since April 7.

    :)
     
    EagerGull1846, Apr 11, 2017
    #1
  2. EagerGull1846
    EagerGull1846 Guest
    JIgsaw not working properly.

    For the last four days (since April 7), all the Jigsaws I've worked through the Expert level reset to show that I've not worked on them. When I call up the program, the program has been refusing to let me log in. I've been getting a dialog box when trying
    to log in on April 9 and so far on April 10 that I need to try logging on again. It says that the problem is with Microsoft's (or XBox's) end of the transactions and gives the error code of 0x800040005. Running Windows 10 latest version.

    Have tried to uninstall and reinstall the game but haven't been able to.
     
    EagerGull1846, Apr 11, 2017
    #2
  3. SuburbanBird56
    SuburbanBird56 Guest
    xbox microsoft jigsaw puzzles

    I had uninstalled Microsoft jigsaw and it says it is still installed, but it never got uninstalled and it was remove from recycle bin. I can't uninstall it nor can I repair it. It is not working properly now. What can I do?
     
    SuburbanBird56, Apr 11, 2017
    #3
  4. ghosty191 Win User

    Jigsaw does not load

    Day after day, the same thing. The Jigsaw Challenges don't load, so I can keep up with my progress. The Sudoku Challenges are working properly. It's the Jigsaw form that doesn't load up. Please get your developer to see where his mistake is. Then he
    can figure out a way to pass the buck, to get it fixed!
  5. computerlady49 Win User

    Microsoft Jigsaw Still not working

    Hi ,

    A corrupted file is one of the possible reasons why your Microsoft Jigsaw is not working. For us to isolate this issue, kindly provide us the following information:

    • Can you tell us if you recently updated your computer before the issue started?
    • May I know if you tried reinstalling the game from the Windows Store?
    • What troubleshooting steps have you tried so far?

    In the meantime, I recommend that you run the Windows App troubleshooter to scan and repair any corrupted files for your Windows apps. You may refer to this

    link     to run the troubleshooter.

    We look forward to your reply.
    Had to do Windows 10 reset after an update went bad.

    Reinstalled several times now, since it happened and nothing works.

    Did run the Windows App troubleshooter with no changes.
  6. computerlady49 Win User

    Microsoft Jigsaw Still not working

    Hi ,

    A corrupted file is one of the possible reasons why your Microsoft Jigsaw is not working. For us to isolate this issue, kindly provide us the following information:

    • Can you tell us if you recently updated your computer before the issue started?
    • May I know if you tried reinstalling the game from the Windows Store?
    • What troubleshooting steps have you tried so far?

    In the meantime, I recommend that you run the Windows App troubleshooter to scan and repair any corrupted files for your Windows apps. You may refer to this

    link     to run the troubleshooter.

    We look forward to your reply.
  7. Ariel Acu Win User

    Microsoft Jigsaw Still not working

    I appreciate your reply. Since you recently reset your Windows 10, have you checked if the updates installed successfully? Normally, reinstalling the game will help you eliminate corrupted files on the game. After you installed the game, can you tell us
    what happens when attempting to launch the game?

    Let's try to remove temporary files on your computer. To do that, kindly perform the following steps below:

    1. Press the Windows key on your keyboard, and then click the
      Settings icon.
    2. Select System, and then select Storage.
    3. Select This PC and click on Temporary files.
    4. Select Temporary files.
    5. Click Remove files.
    6. Restart your computer for the changes to take effect.

    Keep us posted with the result. We'd be glad to further assist you.
  8. Ariel Acu Win User

    Microsoft Jigsaw Still not working

    Hi computerlady49,

    A corrupted file is one of the possible reasons why your Microsoft Jigsaw is not working. For us to isolate this issue, kindly provide us the following information:

    • Can you tell us if you recently updated your computer before the issue started?
    • May I know if you tried reinstalling the game from the Windows Store?
    • What troubleshooting steps have you tried so far?

    In the meantime, I recommend that you run the Windows App troubleshooter to scan and repair any corrupted files for your Windows apps. You may refer to this

    link     to run the troubleshooter.

    We look forward to your reply.
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Jigsaw still not working properly.

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