Jigsaw Puzzles Freezing after 3 moves for the last 2 months

Discus and support Jigsaw Puzzles Freezing after 3 moves for the last 2 months in XBoX Games and Apps to solve the problem; Frustrating to play my favorite Microsoft Jigsaw Puzzle; I cannot move more than 3 pieces before it freezes. Then I have to shut the whole program down... Discussion in 'XBoX Games and Apps' started by ProvenBurrito0, Aug 19, 2017.

  1. ProvenBurrito0
    ProvenBurrito0 Guest

    Jigsaw Puzzles Freezing after 3 moves for the last 2 months


    Frustrating to play my favorite Microsoft Jigsaw Puzzle; I cannot move more than 3 pieces before it freezes. Then I have to shut the whole program down and start up again. Cannot do the daily challenges. I used to brag about how great these games were compared
    to others.

    :)
     
    ProvenBurrito0, Aug 19, 2017
    #1
  2. TabooBubbles313
    TabooBubbles313 Guest
    How do I stop jigsaws from freezing

    Since the last Microsoft update my jigsaw puzzles have been freezing, how do I get the games back to normal.
     
    TabooBubbles313, Aug 19, 2017
    #2
  3. FellowSky362758
    FellowSky362758 Guest
    Freezing

    Jigsaw puzzles keep freezing up & cannot download any new puzzles! Please help!
     
    FellowSky362758, Aug 19, 2017
    #3
  4. Groffeaston Win User

    Glitchy mouse issues

    I am experiencing the same issue. At first I thought it was my mouse's battery going bad/dead. So I tried a new battery, but that did NOT fix the problem!! I do not remember when it first started, it was either after I download my first extra puzzle or
    after Windows did an update or both. But since then I have been having problems playing Jigsaw; having it freeze up especially when I am trying to move a puzzle piece, trying to click on a puzzle piece to pick it up to move it, sometimes when the game loads
    up it freezes, and sometimes after I complete a puzzle it will freeze up/crash.

    Hopefully Microsoft will address/fix these "issues"/"bugs"!
  5. Northern Lass Win User

    When are you going to put more puzzles in Microsoft Jigsaw?

    You can purchase puzzle packs with the in game currency, have you purchased all the puzzle packs available?

    There is a new jigsaw pack added every month.

    Also have you tried the custom puzzle mode where you can create a jigsaw using one of your own photos?
  6. BenignClock624 Win User

    freezing up

    I just signed in to jigsaw puzzles trying to put together a puzzle. It has froze up on me 3 times just doing the edge pieces, then it kicked me completely out of jigsaw puzzles. A friend is having the same problem. Is Microsoft ever going to repair the problem?
  7. conniejw765 Win User

    A forum is useless when no one answers the questions.

    Ok, since we've gotten no response from this forum, I went looking for a solution to the downloading puzzle problems. It's probably in your privacy settings.

    I found this solution in another support forum.

    1. Close Microsoft Jigsaw. 2. Go to settings. 3. Click on Privacy. 4. Click on Background Apps. 5. Turn on " Let apps run in the background, if it's off. 6. Scroll down to Microsoft Jigsaw and set it to "On"

    Now open Microsoft Jigsaw again and try to down load your puzzles again. If it doesn't work, restart your PC. Mine started working right after the restart. Good Luck.
  8. conniejw765 Win User

    downloading puzzles

    Ok, since we've gotten no response from this forum, I went looking for a solution to the downloading puzzle problems. It's probably in your privacy settings.

    I found this solution in another support forum.

    1. Close Microsoft Jigsaw. 2. Go to settings. 3. Click on Privacy. 4. Click on Background Apps. 5. Turn on " Let apps run in the background, if it's off. 6. Scroll down to Microsoft Jigsaw and set it to "On"

    Now open Microsoft Jigsaw again and try to down load your puzzles again. If it doesn't work, restart your PC. Mine started working right after the restart. Good Luck.
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Jigsaw Puzzles Freezing after 3 moves for the last 2 months

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