Jigsaw puzzles failed

JimKillen · Feb 23, 2017

No longer able to do jigsaw puzzles. It starts to open, then quits. What happened??

:)

gamertag · Feb 23, 2017

Puzzles - on a CD

Do you mean puzzles like jigsaw puzzles, or just games that require you to solve puzzles? In either case, Big Fish is a great source for both jigsaw puzzle and general puzzle games. They're not too expensive, have deals and discounts, and your mom can even play any game for free for one hour.

Dadwarwick · Feb 23, 2017

everytime i finish a puzzle ms jigsaw closes.

everytime i finish a puzzle ms jigsaw closes.. i have to reopen classic jigsaw to play next puzzle . i get credit for puzzle but not gold.

Mister Cizl · Feb 24, 2017

Hey WackyTester3288! You may want to try a reinstall and see if that helps resolve some of the issues you're seeing. Steps can be found

here. Post back and let me know how it goes!

--------------------------------------

Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox Insider
Program Forums for help with Xbox Insider Program troubleshooting.

Mister Cizl

Hey WackyTester3288! You may want to try a reinstall and see if that helps resolve some of the issues you're seeing. Steps can be found

here. Post back and let me know how it goes!

--------------------------------------

Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox Insider
Program Forums for help with Xbox Insider Program troubleshooting.

BenignClock624

I just signed in to jigsaw puzzles trying to put together a puzzle. It has froze up on me 3 times just doing the edge pieces, then it kicked me completely out of jigsaw puzzles. A friend is having the same problem. Is Microsoft ever going to repair the problem?

Northern Lass

You can purchase puzzle packs with the in game currency, have you purchased all the puzzle packs available?

There is a new jigsaw pack added every month.

Also have you tried the custom puzzle mode where you can create a jigsaw using one of your own photos?

Bob McMillan 01

Jigsaw has been deteriorating gradually on a day to day basis. Shortly after Windows update at the end of August, the Jigsaw App has gone 'berserk'. The total accumulated points disappeared, the daily challenges began to dysfunction and eventually resulted
in having to perform each 2 or more times by reloading and playing... then the next step required multiple play and the third became a repeat of steps 1 and 2. Today... 08 September 2020, the app does not load... I have tried every part of the Jigsaw app and
if the issue requires access to the Cloud... it will simply 'Fail'. Any part of the App which features 'Advertising' is impacted greatly by the interruptions due to a damaged video clip[ or a faulty advertisement.. often followed by a crash and the extent
of work is lost... Puzzles featuring 500+ pieces or more fail to actually trigger their completion and then crash... the recent opening preview returns to 0 percent and you can't get the image to disappear... yet in the puzzle series it shows the completed
puzzle. The issue continues...

KingFlounder278

Tell me how to delete completed jigsaw puzzles

Jigsaw puzzles failed