Jigsaw puzzle missing all purchased puzzles after purchasing new computer

Discus and support Jigsaw puzzle missing all purchased puzzles after purchasing new computer in XBoX Games and Apps to solve the problem; I purchase a new pc. solitaire brought all statistics back. Puzzles has my points (gold bars) but my downloaded puzzles did not come back. I have... Discussion in 'XBoX Games and Apps' started by JeaniWarren, Jan 20, 2018.

  1. JeaniWarren
    JeaniWarren Guest

    Jigsaw puzzle missing all purchased puzzles after purchasing new computer


    I purchase a new pc. solitaire brought all statistics back. Puzzles has my points (gold bars) but my downloaded puzzles did not come back. I have kept a list. In Xbox it show achievements. How do I get my puzzles back?

    :)
     
    JeaniWarren, Jan 20, 2018
    #1
  2. Retrieve Jigsaw puzzles previously purchased

    I recently received a software upgrade on my computer and noticed that all of my previously purchased jigsaw puzzles are no longer in my collection of puzzles. Does anyone know how I might retrieve them?
     
    InlandVoice2021, Jan 20, 2018
    #2
  3. Updates screw up my computer contents

    My computer was upgraded and I lost almost all of my Jigsaw Puzzles (ones I have purchased). How do I get them back?
     
    AloneWind686656, Jan 20, 2018
    #3
  4. Northern Lass Win User

    When are you going to put more puzzles in Microsoft Jigsaw?

    You can purchase puzzle packs with the in game currency, have you purchased all the puzzle packs available?

    There is a new jigsaw pack added every month.

    Also have you tried the custom puzzle mode where you can create a jigsaw using one of your own photos?
  5. RachelSalow Win User

    daily challenge coins. what happens to them

    In the Microsoft Jigsaw puzzle game you can use the coins to purchase puzzles.

    I think that we should be able to use the coins in the other games for things like purchasing new themes or for things in the MS store or Xbox Avatar store.
  6. DonnaHarris2 Win User

    Retrieve Jigsaw puzzles previously purchased

    I would like to retrieve all the jigsaw puzzles that I have purchased from the Microsoft store. Please tell me how I can do that as the Microsoft store does not show the puzzles that I have purchased from them. I would like to have them re-installed.
  7. DonnaHarris2 Win User

    Retrieve Jigsaw puzzles previously purchased

    I would like to retrieve all the jigsaw puzzles that I have purchased from the Microsoft store. Please tell me how I can do that as the Microsoft store does not show the puzzles that I have purchased from them. I would like to have them re-installed.
    "My Collections"
  8. Nani X2 Win User

    How can I access Jigsaw puzzle packs that have "disappeared?" All were purchased with GOLD bars.

    That would restore solitaire games, perhaps

    It did not bring back nor show my purchased jigsaw puzzle packs.
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Jigsaw puzzle missing all purchased puzzles after purchasing new computer

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