jigsaw puzzle is not working!!!!! FIX IT!

I can open Jigsaw and play a bit then it freezes

Hi, all .

Here's a fix which worked for me, and at least one other user has confirmed it works ;-).

Uninstall MS Jigsaw, then reinstall.

Go to Windows Settings > Privacy. Choose Background Apps on the left, and scroll-down to Microsoft Jigsaw. Make certain it's switched On.

Run MS Jigsaw, and your puzzles should download now .

Kind regards.

DJM.

I'm not aware of any missing gold bars; I haven't been tracking them. But...every time I finish a puzzle, it doesn't register that I even worked it. And the program closes down and sends me back to my desktop. When I go back into Jigsaw Puzzles, I find
the last puzzle I worked on (completed!!) sitting on the home page. When I go to it, none of the actions taken in the previous session are there. It's totally unworked. This started on or about Mar 22.

I have been having the same issues. I go to download a puzzle that I like and I have gold for, but once it starts to download it kicks me out of the program. When I open the program again I can see where it took the gold but it did not download the puzzle.
When I look at the puzzle that I tried to download it does give me the option to download again. When I try to download it again it kicks me out of the program again. I tired going through settings and resetting the app and still have the same issue.

Microsoft jigsaw stopped working about a week ago. How do I uninstall and install it again --- or is there something wrong with the program?J