jigsaw puzzle does not work, black screen

On Windows 10 pull up the start menu

Locate Microsoft Jigsaw then right click, then click on More, then click on App settings.

In the App settings screen for Microsoft Jigsaw turn off the permissions for Camera, Documents, and Background apps.

Then click the Terminate button, exit the App settings screen, then start the Microsoft Jigsaw app. This process has worked for me

several times when after a Windows Update has occurred, Jigsaw experiences the black screen spinning wheel scenario.

The jigsaw opens on my screen but the dayly or other puzzles dont enter. Please make it work or pay me back

Now what it does is: it opens up to the first screen and then i choose easy medium hard or expert and then i go into a puzzle and the screen goes black for a little while and then the puzzle does come up.

Does anyone know how to delete jigsaw puzzle collections when they are completed.. It is one of my favorite games, but when I download them and can't DELETE them .. I don't want to use all my space for puzzles..

PLEASE HELP ME DELETE THE COMPLETED JIGSAW PUZZLES.



Thanks

PZ

I have the same for weeks now, and not only no new jigsaw puzzles but also the daily challenges are corrupted: the jigsaw-jam does not load but only spins. Could Microsoft do some repairs?