Jigsaw Puzzels not working

Discus and support Jigsaw Puzzels not working in XBoX Games and Apps to solve the problem; The puzzels I downloaded before are not working after the l1709 update 8aad1206-1fa2-4ab9-926a-bb4406cf45cd Discussion in 'XBoX Games and Apps' started by ChrisDe Cleer, Nov 23, 2017.

  1. ChrisDe Cleer
    ChrisDe Cleer Guest

    Jigsaw Puzzels not working


    The puzzels I downloaded before are not working after the l1709 update

    :)
     
    ChrisDe Cleer, Nov 23, 2017
    #1
  2. ElementalPick01
    ElementalPick01 Guest
    microsoft jigsaw turns off

    what is wrong when jigsaw puzzel turns off ,when try to play daily challenges.classic jigsaw i manage to play normaly
     
    ElementalPick01, Nov 23, 2017
    #2
  3. ArrangedCross76
    ArrangedCross76 Guest
    jigsaw

    pls help me i can't open the jigsaw puzzel it clos my pc
     
    ArrangedCross76, Nov 23, 2017
    #3
  4. UnsounderBard39 Win User

    Microsoft is no longer operating its business. Thank you for your patience. Please try other Operating Systems.

    I downloaded and paid for jigsaw, (.(5 for a year and I have never receved any new puzzels
  5. XBF Leonzo G Win User

    Jigsaw Puzzel

    Hello Janice,

    Thank you very much for bringing this issue to our attention. We will be more than happy to assist you with this issue. We recommend creating a new thread with a detailed description of the issue if it persists. Thank you again, and we look forward to hearing
    from you!
  6. Bill Berg Win User

    Microsoft Jigsaw

    I have unistalled / installed / reset - everything I can think of. I installed Solitaire Collection and they connect to serve and work fine. I then launched Jigsaw from Collection, and the same problem exists, The app will freeze when it syncs to the server.
    I cannot get Jigsaw to work with the network connected. I'm out of puzzels and need to connect so I can download new ones.

    Thanks
  7. MikeTheFid Win User

    Deleting Jigsaw Puzzels

    What version of Windows are you on?

    If you have Windows 10, the quickest way is to go to the "Start" menu and right-click on Microsoft Jigsaw. Then select, "Uninstall".
  8. oOGingerAleOo Win User

    Microsoft Jigsaw

    I have been having a problem using Microsoft Jigsaw while I'm connected to the internet. The program will launch, but will hang while it is syncing with the server. Jigsaw works fine when I'm not connected to the internet, but now I need to download
    more puzzels. I have worked with MS and XBOX and have not found a solution. Any suggestions would be greatly appreciated.
    Hi Bill Berg,

    I have heard also that turning off your internet connection does solve the issue as far as synching goes if it is getting stuck there. Have you tried uninstalling and reinstalling Microsoft Jigsaw? If not I would recommend that, also just so you know it
    will take time for your points history to show up and you might lose some saved puzzles. Maybe try to reinstall and download the puzzles and then play offline only. Hope this helps :)
Thema:

Jigsaw Puzzels not working

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