Jigsaw Premium Daily puzzles not crediting

I have the same for weeks now, and not only no new jigsaw puzzles but also the daily challenges are corrupted: the jigsaw-jam does not load but only spins. Could Microsoft do some repairs?

Hi Aziron! My name is Ricardo an independent advisor ready to help you with this situation!

You mean this version of the game?

https://www.microsoft.com/en-us/p/jigsaw-puzzle...

Hi,

A corrupted data may cause your game not to downloading properly. Here are steps on how to reset Windows Store to clear store cache:



1. Press Windows key + X on your keyboard.



2. Click on Command prompt (Admin).



3. Type wsreset.exe, and then hit Enter.



4. Restart your computer and reinstall the games.



Let us know how it turns out.

I too have this problems, started a day or two ago. Problem exists on both my W10 desktop and W10 Surface Pro 3 PC. I have the Premium version for $9.99/year. Uninstalled on both machines and cannot re-install on either machine, Download starts and when
license is acquired the same error message show up again. Hey Microsoft, time to fix this. I have downloaded Jigsaw Premium Puzzle from the store until the XBox Jigsaw gest fixed. If not fixed soon, forget this MS game, very disappointing as it is not the
first time I have issues with this MS Jigsaw puzzle game.

Hey there,

Sorry to hear about the ad issues in Jigsaw! Please try the troubleshooting steps on this page HERE and let us know if
it helps. Sometimes something as simple as reinstalling the game will fix an issue like this.

Let us know how it goes!