Jigsaw on Windows 10 PC - cant change background

Discus and support Jigsaw on Windows 10 PC - cant change background in XBoX Games and Apps to solve the problem; Running windows 10 laptop and Microsoft Jigsaw. I cannot change the background in the settings - the "Change Background" option is grayed out. When... Discussion in 'XBoX Games and Apps' started by WTweb, Feb 14, 2018.

  1. WTweb
    WTweb Guest

    Jigsaw on Windows 10 PC - cant change background


    Running windows 10 laptop and Microsoft Jigsaw. I cannot change the background in the settings - the "Change Background" option is grayed out. When you have dark pieces and the dark default background, it is nearly impossible to play. Please advise...

    :)
     
    WTweb, Feb 14, 2018
    #1
  2. Tigis37
    Tigis37 Guest
    Will not download new puzzle pks.

    For me the solution was to switch on "Let apps run in the background" in the Windows settings (in Windows 10 it's Windows Settings->Privacy->Background apps), for Microsoft Jigsaw,

    Microsoft Store and Xbox. Before that, I couldn't download anything; afterwards everything started to work properly.
     
    Tigis37, Feb 14, 2018
    #2
  3. SusanneHirt
    SusanneHirt Guest
    Getting "Choose another item - This in-app purchase is no longer available in Microsoft Mahjong" and can't log in

    Habe auch das Problem mit der App vom Jigsaw Puzzle alle anderen Spiele auf den PC von Microsoft laufen einwandfrei, vom 01,08-13,08 war alles ok. ab den 14,08,2016 nach windows 10 update hat das Problem begonnen, bitte um Hilfe das mein Puzzle Jigsaw wieder
    geht .

    Bedanke mich schon mal im Voraus
     
    SusanneHirt, Feb 14, 2018
    #3
  4. Tigis37 Win User

    Will not download new puzzle pks.

    For me the solution was to switch on "Let apps run in the background" in the Windows settings (in Windows 10 it's Windows Settings->Privacy->Background apps), for Microsoft Jigsaw,

    Microsoft Store and Xbox. Before that, I couldn't download anything; afterwards everything started to work properly.
  5. DeveloperJG Win User

    jigsaw puzzle does not work, black screen

    On Windows 10 pull up the start menu

    Locate Microsoft Jigsaw then right click, then click on More, then click on App settings.

    In the App settings screen for Microsoft Jigsaw turn off the permissions for Camera, Documents, and Background apps.

    Then click the Terminate button, exit the App settings screen, then start the Microsoft Jigsaw app. This process has worked for me

    several times when after a Windows Update has occurred, Jigsaw experiences the black screen spinning wheel scenario.
  6. Georges C. Win User

    background color background on microsoft jigsaw

  7. Eletricdrum Win User

    Xbox game bar timer not hiding when recording

    Hi JOEJOESTAR1, my name is Fernando and I am an independent consultant for Microsoft products.

    Seems like the background recording is not enabled on your PC.

    Please try the steps:
    https://support.microsoft.com/en-us/windows/bac...



    Enable Background Recording:

    Refer Background recording settings in Captures on Windows 10 to know how to enable the Background Recording.
  8. Pilot BobG Win User

    Reloaded Jigsaw and my last three years of history is gone!

    I am using a Windows 10 PC to play the Jigsaw app.

    It always said it was signing in so I assumed the app was signing into the cloud storage of game info.

    When my PC crashed, I was actively playing Jigsaw, Solitaire Collection, Bingo and Mahjong games. All the others restored appropriately and I have all the coins and levels I had before. Just Jigsaw was not done correctly.

    Thanks for your help.
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Jigsaw on Windows 10 PC - cant change background

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