Jigsaw history vanished

Hey there arvyskip.

Make sure you're signed in with the same Microsoft Account that you used originally. If the Achievements are no longer there than it sounds like you may be using the incorrect account.

well if it is not in your DL history then quite possibly it was bought on a different account as nothing vanishes from the DL history.

Thanks for your reply. If Windows has its own cleaner, why do CCleaner and Glary utilities always come up with so many files to clean? Similarly, the registry cleaner always comes up with lots of files to delete. I would be happy to abandon these cleaners
if I thought that Windows was doing its own cleaning.

It is probably one of the programs that you use. I wouldn't advise using either of them, as Windows has it's own cleaner that can remove files for you anyway. As for other 3rd party programs that ccleaner and glary utilities clean, those programs usually
have an option to remove clutter they create too.

Thanks , I can see the purchase in my history [MS] just don't understand why the game would vanish from my console that is unless it vanished due to some other system update. Still not resolved but will try what you have suggested , thanks