jigsaw hasn't worked for over a month. the puzzles do not load to play I do not understand why

Discus and support jigsaw hasn't worked for over a month. the puzzles do not load to play I do not understand why in XBoX Games and Apps to solve the problem; Is there a way to get this game back up and in working order? I really enjoy it when I can work the puzzles to take my mind off other things. Please... Discussion in 'XBoX Games and Apps' started by ExpertBoss59683, Jan 10, 2017.

  1. jigsaw hasn't worked for over a month. the puzzles do not load to play I do not understand why


    Is there a way to get this game back up and in working order? I really enjoy it when I can work the puzzles to take my mind off other things. Please help me get the game working again.

    :)
     
    ExpertBoss59683, Jan 10, 2017
    #1
  2. Jigsaw still down

    Jigsaw hasn't responded for the entire month. Every day it is the same. It will not load new jigsaw puzzles. It simply spins. No fun.
     
    TackledWriter29, Jan 10, 2017
    #2
  3. daily challenge

    For the past three days the daily challenge for Microsoft Jigsaw Puzzles will not down load the third puzzle. Why?
     
    PlumpNickel5917, Jan 10, 2017
    #3
  4. CrystalDust2129 Win User

    MS Jigsaw Freezing

    It has been about a month or more that I haven't been able to play jigsaw and now they have a new puzzle and I can't download it. I paid for upgrade and can't play. What gives?
    Microsoft isn't doing anything! Why not?
  5. Charlotte in NC Win User

    Problem by Jigsaw

    I can open Jigsaw, but they do not download. I've only had one puzzle download this month.
  6. ottevangers Win User

    Jigsaw still down

    I have the same for weeks now, and not only no new jigsaw puzzles but also the daily challenges are corrupted: the jigsaw-jam does not load but only spins. Could Microsoft do some repairs?
  7. FiftyHawk323541 Win User

    help

    none of the puzzles will down load. takes your gold bars then starts to down load then a box pops up you don't have enough money for that puzzle. also your free puzzles wont load. I'm not the only one having this trouble. This has been going on for a long
    time now. why hasn't some one dressed this issues. some one needs to get off their butt and get this taken care of. where not posting for the fun of it, we like the puzzles and very upset that Microsoft do seem to care. fix the issues please
  8. Mortimer14 Win User

    Microsoft Jigsaw: Additional troubleshooting guide

    Settings > Apps > Apps & features > Click Microsoft Jigsaw > Advance options > Reset

    Worked fine for me. YAY! another month of jigsaw puzzles to solve.
Thema:

jigsaw hasn't worked for over a month. the puzzles do not load to play I do not understand why

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