jigsaw freezing with ads changing

Ads once again freezing and crashing Jigsaw AND Sudoku

two semi-decent weeks. now once again ads are freezing and crashing Sudoku and Jigsaw. Arkadium needs to be replaced!

When playing jigsaw, I get the same thing - 40 second freeze followed by 10 sec play followed by another 20 sec freeze + lots of shorter freezes. I quit for a week, hoping it will change, but it got worse. Either you gave ads priority over game, or you don't
have enough bandwidth to accommodate your player. I have a quad core and a 4 gig clock + 200 meg internet, so it's not me. You are driving the players away!

It is the ads. Every time an ad box goes blank or black and the game freezes for seconds or minutes until the next ad starts. This happens frequently in jigsaw and Soduku. It went away for a few days (maybe the offending ads were out of rotation) and
then came back. It is hard to believe that Microsoft is the only company that can't get a game to play in Windows 10!

This problem has plagued my game playing in both jigsaw and Sudoku for over a month now. It seems that certain ads (yesterday it was the add for the NBA) cause my game play to freeze up. The timer (if I am playing the timed jigsaw)
continues to run (you can see the seconds ticking off) but you can do nothing in either game. Sudoku just sits there. If you happen to still be there when the ad changes, you may be lucky enough to make an entry in the puzzle. In the Jigsaw daily challenge,
the same problem exists. You could be in the process of moving a puzzle piece when the ad changes and your movement just stops and nothing moves again until the ad changes.

It is a most annoying problem and one that will very soon cause me to stop playing the various challenges as it is too frustrating. Recently I played the three Sudoku puzzles and it took over six hours to be able to complete them. Not because I couldn't
figure them out but because they continually froze up. Restarting the pc seems to do nothing to resolve the issue.

Hopefully someone from Microsoft reads these entries and can find someone to look into the problem.