Jigsaw Failure

Discus and support Jigsaw Failure in XBoX Games and Apps to solve the problem; Microsoft Jigsaw won't let me sign in and comes up with the message "This in-app purchase is no longer available in Microsoft Jigsaw".... Discussion in 'XBoX Games and Apps' started by DavidPage, May 22, 2017.

  1. DavidPage
    DavidPage Guest

    Jigsaw Failure


    Microsoft Jigsaw won't let me sign in and comes up with the message "This in-app purchase is no longer available in Microsoft Jigsaw".

    :)
     
    DavidPage, May 22, 2017
    #1
  2. SpinierPanda884
    SpinierPanda884 Guest
    Jigsaw Download Failure

    I cannot download collections of puzzles now - apparently this is a recurring problem. Coins are subtracted but puzzles are unavailable to play.
     
    SpinierPanda884, May 22, 2017
    #2
  3. PaulConrad36
    PaulConrad36 Guest
    Jigsaw Download Failure

    Me too - Collections won't download after deducting gold and neither will freebies! This is a fatal flaw, just like Jackpot throwing away accrued coins! Doesn't anyone at MS run these on PC's to test them?
     
    PaulConrad36, May 22, 2017
    #3
  4. Mister Cizl
    Mister Cizl Guest

    Jigsaw Failure

    Hey GuitarDave52! I would suggest signing out and back in of the account having the issue. You can do so through the Xbox app or any other Microsoft casual suite game like the Solitaire Collection. Give that a shot and let me know how it goes!

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE     for the best info.
     
    Mister Cizl, May 23, 2017
    #4
  5. Mister Cizl Win User

    Jigsaw Failure

    Hey GuitarDave52! I would suggest signing out and back in of the account having the issue. You can do so through the Xbox app or any other Microsoft casual suite game like the Solitaire Collection. Give that a shot and let me know how it goes!

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE     for the best info.
  6. SpinierPanda884 Win User

    Jigsaw Download Failure

    I cannot download collections of puzzles now - apparently this is a recurring problem. Coins are subtracted but puzzles are unavailable to play.
  7. atamaharada515 Win User

    Daily Challenges

    Does Jigsaw's staff know this situation?

    If Jigsaw's staff Is grasping, I would like Jigsaw staff to comment.
  8. HauntingGolf53 Win User

    New puzzles don't download.

    I found this by accident.

    Close MS Jigsaw

    Go to settings

    Click on privacy

    Click on background apps

    TURN ON Microsoft Jigsaw

    Open MS Jigsaw and try downloading again.

    Now I can downloading.
  9. jimhughretired Win User

    Microsoft games and Xbox sign-in issues

    Same problem with Jigsaw - Solitaire works, but not Jigsaw on Surface 4 in the past week. Xbox customer help can't solve it as this is a 'games on windows' problem, they say. Microsoft Answer Desk can't help. And Jigsaw works fine on a Dell Win 10 platform,
    so it's something about Jigsaw communicating with the xbox registry server on the Surface 4.
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Jigsaw Failure

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