Jigsaw doesn't work since some weeks, it's Microsoft still alive ?

Hello, this has been an ongoing issue which I am sure you are aware of as is MIcrosoft/Xbox support staff. They have continually tried to address it and still do i am sure. best thing you can do is submit bug reports at support.xbox.com

I have the same for weeks now, and not only no new jigsaw puzzles but also the daily challenges are corrupted: the jigsaw-jam does not load but only spins. Could Microsoft do some repairs?

cant play jigsaw anymore. freezes and x's itself out. anybody know of another good jigsaw app game I can get. since, Microsoft doesn't seem to be interested in fixing these issues.

Same problem with Jigsaw - Solitaire works, but not Jigsaw on Surface 4 in the past week. Xbox customer help can't solve it as this is a 'games on windows' problem, they say. Microsoft Answer Desk can't help. And Jigsaw works fine on a Dell Win 10 platform,
so it's something about Jigsaw communicating with the xbox registry server on the Surface 4.

Hi ,

A corrupted file is one of the possible reasons why your Microsoft Jigsaw is not working. For us to isolate this issue, kindly provide us the following information:

• Can you tell us if you recently updated your computer before the issue started?
• May I know if you tried reinstalling the game from the Windows Store?
• What troubleshooting steps have you tried so far?

In the meantime, I recommend that you run the Windows App troubleshooter to scan and repair any corrupted files for your Windows apps. You may refer to this

link to run the troubleshooter.

We look forward to your reply.

Had to do Windows 10 reset after an update went bad.

Reinstalled several times now, since it happened and nothing works.

Did run the Windows App troubleshooter with no changes.