jigsaw classic puzzles

I am experiencing the same problem when attempting to run any level of the classic jigsaw puzzle...

Is there a specific game mode that you are referring to? You can see unfinished puzzles from Classic Jigsaw in the Recently Played section.

and now, magically, they have reappeared. I'd restarted the app several times, closed and reopened the Classic Jigsaw section repeatedly each time and the puzzle sets were gone. Now they are (at least mostly) there. I can't be sure all of them are, because
I didn't write down all the new ones I recently bought, but the ones I was specifically looking for suddenly reappeared the 5th time I reopened the Classic Jigsaw link.

Hi there Leland, my name is Gerardo, and I'm an Xbox player. I'll be happy to assist you with any questions or concerns you may have.

I recommend that you reach out directly to Microsoft Casual Games Support so they can assist you with the question you have related to Microsoft Jigsaw, as they are responsible for helping with queries and issues related to these types of games:

You can contact them through the following link:

https://microsoftcasualgames.zendesk.com/hc/requests/new

Please keep in mind that in this public forum, we are just fellow players like you, trying to help other players. This means we do not have access to any accounts or information about other users.

I appreciate your understanding and I wish you good luck!

Kind regards,
Gerardo.

THIS IS FIXED for me, at least. In doing Classic Jigsaw, I saved a completed puzzle only to find that there were TWO new complexity levels. I chose GrandMaster, and it took me 20 minutes just to do the edge pieces after choosing arrange.

At any rate, I then tested the daily puzzles, and the jammer for June 6th worked.

Thanks!