Jigsaw cannot sign into Xbox so no purchased puzzles, achievements, etc

You can purchase puzzle packs with the in game currency, have you purchased all the puzzle packs available?

There is a new jigsaw pack added every month.

Also have you tried the custom puzzle mode where you can create a jigsaw using one of your own photos?

I just signed in to jigsaw puzzles trying to put together a puzzle. It has froze up on me 3 times just doing the edge pieces, then it kicked me completely out of jigsaw puzzles. A friend is having the same problem. Is Microsoft ever going to repair the problem?

In the Microsoft Jigsaw puzzle game you can use the coins to purchase puzzles.

I think that we should be able to use the coins in the other games for things like purchasing new themes or for things in the MS store or Xbox Avatar store.

Thanks for your reply! Yes, I did a manual check for Windows updates (twice) & installed the 3 optional ones, which were the only ones showing outside of my system's Automatic Updates. I also checked into doing a System Restore (all this for a game!) to
prior to 08.21.2014 (when I purchased the 10 puzzle collections), but my system only displayed 1 restore point, that of the previous day's Windows update, & would not give me the option of choosing an earlier date. All 4 of my other MS/Xbox games sign in
immediately, seamlessly, & effortlessly. MS Jigsaw is the only game suffering this issue.

Since MS Jigsaw will let you play outside of Xbox Games (which as of Mon., 08.25, it still will not sign into), I spent the majority of Sunday re-earning all of my Daily Challenges (a marathon session of re-earning 24 days x 3 challenges each) & Jigsaw Jam
points, some of which I traded in on 1 puzzle collection. (I will never spend real money on this ever again.) So, now I have recovered almost all of my points & achievements which I lost (& which MS Jigsaw will save outside of Xbox Games). However, I really
would like to recover all of my puzzle collections which I purchased (& which apparently caused this issue). Is there any possible way that the collections that I have already purchased can be recovered into my "outside of Xbox" program, so that I can recover
the money I spent? Thanks for your help!

Can sign into Xbox and solitaire etc but not jigsaw