Jeux perdu ... [Lost games ...]

TETEWAT · May 9, 2020

Je cherche quelqu'un qui pourrais m'aider a régler mon problème incroyable mais vrai qui est :

Je possède le jeu sea of thieves depuis ça sortie. Je l'ai acheter plus exactement entre la première semaine de sortie et la deuxième un vendredi je crois bref ... voulant y jouer il y a quelque mois de cela. J'ai décider d'aller l'installer depuis le Microsoft
Store ou nous installons comme de bon samaritain nos jeux et autre comme a notre habitude. Et la c'est le drame le jeu a installer version anniversaire et a acheter ... a ce moment la je ne comprend plus rien ... j'ai chercher si il y avais d'autre gens qui
avait ce problème mais rien ... j'espère que du personnelle de Microsoft verrons ce message et pourrons régler ce problème rapidement j’espère ...

(désoler pour les faute de frappe)

[Translation-I'm looking for someone who can help me solve my incredible but true problem which is:

I've owned the sea of thieves game since it came out. I buy it more accurately between the first week of release and the second one Friday I think short ... wanting to play there a few months ago. I decide to go install it from the Microsoft Store where we
install as good Samaritan our games and other as usual. And the drama is the game has to install anniversary version and buy ... at this moment I no longer understand anything ... I look for if there were other people who had this problem but nothing ... I
hope Microsoft's personal will see this message and can fix this problem quickly I hope...

(desolating for typos) ]

:)

TETEWAT

Désoler je n'avais pas préciser que le jeu n'a pas été acheter sur la plateforme Microsoft store mais a été ajouter par un code (échanger un code). c'est problématique ...

[Translation-Sorry I had not specified that the game was not buy on the Microsoft store platform but was added by a code (exchange a code). it's problematic ... ]

XBF Steven R

Hey there TETEWAT,

Thanks for reaching out to the Forums for advice on how to deal with this issue trying to play the game that you had redeemed unto your account. I can totally see how disheartening this kind of issue could be for anyone to deal with, hopefully we can help.
I suggest
removing and redownloading your profile.

When you get the chance, give that a shot and let us know if that helped.

Thanks for reading!

Njal the Blue

Check the purchase history at https://account.microsoft.com/billing/orders/ you should be able to install from there.

Kev7420

mostly occurs because of lack of usage rights, make sure you have the correct account that purchased the game

AtomeCoussin63

Et nos mondes ne seront pas perdus?

[Edit - Translation] - And our worlds will not be lost?

Jeux perdu ... [Lost games ...]