January Xbox Quest Mystery Gift not received

Hello,

January's Xbox Quest included the following goals:

1. Login to Xbox mobile app 3 different days

2. Play for 10 hours across any Xbox

3. Earn 5 achievements

I completed all of the above, but did not receive a mystery gift. I have seen on other forums that players started receiving their rewards several days ago. This is not the first time I have had to contact support regarding a missing
reward for the Xbox Live Quest or Games with Gold Quest, and every month I see other Xbox Live users who have the same issue. I don't understand why I (and others) am not receiving my rewards, despite completing the quests.

:)

 

January Xbox Quests

Hello, I didn't receive a mystery gift for completing the January Xbox Quests.

Thanks

 

Have yet to receive my Xbox quest rewards for October Game Pass Quests

It is now January and I have still not received my "Ultimate Mystery Gift" or "Epic Mystery Gift" for completing the October Game Pass quests. I fully completed them by receiving achievements in a multitude of games from the specific list. I contacted Xbox
Support but because of a lack of resources are unable to fix my issue.

 

Hello,

It's been almost a week and I am just wondering if a moderator has seen my post, or has an update. I have still not received the mystery gift for the January Xbox Quest.

Thanks

 

Hello,

I am still waiting for any type of moderator response. I am seeing other forum posts from the last few days that already have replies and my original post was a last Friday.

 

Hey berserkle420! Please check your Xbox Live messages for more information. Thanks!