Jackpot coin balance not being saved

Discus and support Jackpot coin balance not being saved in XBoX Games and Apps to solve the problem; Since update to Windows 10. XBOX account to Microsoft Jackpot game has been unable to save statistics to cloud and keep receiving message with try... Discussion in 'XBoX Games and Apps' started by PrayedAlloy4852, Jan 23, 2018.

  1. Jackpot coin balance not being saved


    Since update to Windows 10. XBOX account to Microsoft Jackpot game has been unable to save statistics to cloud and keep receiving message with try again or continue anyhow........ I have just lost my balance and it is creating a new balance
    in my account but message persists unable to save balance to cloud check your internet connection....

    :)
     
    PrayedAlloy4852, Jan 23, 2018
    #1
  2. Microsoft Solitaire Collection - Jackpot - Coins Keep Disappearing

    When using Microsoft Solitaire Collection and playing Microsoft Jackpot. I keep getting message "Your local coin balances have been syn'd with the cloud. A session of Microsoft Jackpot on another device has changed your coin balance ..... ??? "

    Also, this name "" has appeared under an Xbox account ... How did I get an Xbox account???
     
    BiggishSwing203, Jan 23, 2018
    #2
  3. Help in finding support/ contact Jackpot game

    Can anyone tell me who to contact regarding coin balances not being save to the cloud on the Microsoft Jackpot game. I have noticed various queries on this subject, but no answers. I am using Windows 10
     
    PrayedAlloy4852, Jan 23, 2018
    #3
  4. bizzyca Win User

    Microsoft Jackpot

    I just installed Windows 10 and I am signed into Jackpot but it is saying that there is a problem saving coin balance to the cloud. I have internet connection. Is it having a problem going from the old windows to the new windows internet (Edge)? Please
    help
  5. EFEX Ed Win User

    Microsoft Jackpot

    About three weeks ago I started seeing a window in Microsoft Jackpot that stated my coin balance could not be sync'd with the cloud and to check my internet connection. I use the cloud coin saving feature because I play Microsoft Jackpot on a few different
    machines. I do not have nor due I experience bad or intermittent connections to the internet on any of the computers I play Microsoft Jackpot on. This has to be a cloud storage problem that occurred when one of the windows 10 updates came down the line. All
    the PC's I play Microsoft Jackpot on are running windows 10. All of the updates have been installed and verified. This has to be a Microsoft software glitch as I see it has happened to too many users on too many different machines. I have lost 126,000 coins,
    my five day bonus of 1,000 coins and the ability to bank any new coins I get, But.......... Life goes on !!
  6. pauln49 Win User

    Microsoft Jackpot

    Microsoft Jackpot recently started automatically opening on the "demo" screen. Also, Once I stared playing, I purchased $25.00 worth of coins (148,000 coins) and after I won and my balance was up to 320,000, suddenly, The balance just dropped to 25,000 and
    the demo screen started up again.

    Please help.

    Thank you.

    Paul N.
  7. XBF Jasmine Z Win User

    why won't my microsoft jackpot coin balance upload to the cloud

    Hello Michael,

    Thank you very much for bringing this issue to our attention! The best way to resolve the issue with
    Microsoft Jackpot,
    and the coin balance not uploading to the cloud
    is to contact the
    Microsoft
    Casual Games Community support team
    .

    To be more specific, you can check out

    Microsoft Jackpot
    for more information.

    Be sure to let us know the results!
  8. Mike_Howard Win User

    Microsoft Jackpot

    At last we have a reply!!! Is it possible the coin balance can be automatically saved to the PC (or whatever device is being used) as a backup in case this happens again?
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Jackpot coin balance not being saved

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