Jack problem controller xbox one

Discus and support Jack problem controller xbox one in XBoX on Consoles to solve the problem; Hello bought a Xbox one for my son this summer with two remote. We only open one at the time and the headphone never work, open the other one it worked... Discussion in 'XBoX on Consoles' started by tbone 27, Feb 14, 2019.

  1. tbone 27
    tbone 27 Guest

    Jack problem controller xbox one


    Hello bought a Xbox one for my son this summer with two remote. We only open one at the time and the headphone never work, open the other one it worked for 24? When to
    see the supplier and they told me they couldn't do anything for me because the 90 days warranty was over. Bought a third one for is Christmas present. Last night boom .... headphone doesn't work again? Anybody experiencing the same thing?

    :)
     
    tbone 27, Feb 14, 2019
    #1
  2. XBF Erick C Win User

    Jack problem controller xbox one

    Hey there Tbone,

    Thank you for reaching out to us on the Forums with this issue. It looks like you have been responded to on your

    Original Post    . Go ahead and refer back to your original posts for further assistance.

    As this is a duplicate thread I will be locking.
  3. ryan 8353 Win User

    The headphones do not work anymore

    hi federico i had same problem on 2 xbox one controllers no sound coming through headsets.go into audio settings and find headphone chat mix sliderif not there its a problem with the headphone jack port.i sent 2 controllers back 2 microsoft for exchange
    because of this fault with the jack port. hope this helps.
  4. Itcharoo Win User

    Why am I now shopping for my 4th Xbox controller

    Yeah there seems to be a lack of quality in this gen of controller. I have now got 4 Xbox one controllers and an Elite all with different stages of Drift and or headset jack problems :(
  5. chamberlago Win User

    Headsets

    The more recent versions of the Xbox One controller have a 3.5mm jack on the bottom. Older Xbox One controllers require an adapter.

    Basically if your controller has a 3.5mm jack on the bottom you are good to go, and if you're buying a new controller I think they all have the 3.5mm jack these days. It's only if you have an early controller you need the adapter.
  6. Frathos Win User

    Xbox Mic not working after December Update

    The original Xbox One controllers didn't include a 3.5mm jack. You mentioned that you were using a newer controller and as that will have a 3.5mm jack, it may be possible that the problem you are having with your headset is related to that following the
    recent Dashboard update. Unfortunately it appears that Microsoft have introduced an incompatibility between consoles and controllers using the 3.5mm jack.

    You may be able to use a stereo headset adapter or chatpad to workaround the issue as the 3.5mm jacks on those devices don't appear to be affected.

    Good luck!
Thema:

Jack problem controller xbox one

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