Jack del pad malfunzionante [Malfunctioning pad jack]

Hey there ChristianRusso2,

Thanks for the reply. Depending on where you are, it might take a while to get in contact what with the pandemic and everything. I urge you to be patient in the mean time.

Thanks for reading!

Hey there ChristianRusso2,

Thanks for reaching out to the Forums for advice on how to deal with this issue. I can totally see how this could hinder immersion into your game play, but offering helpful advice is what we're here for. Well, if you had purchased the controller recently,
and it's not operating to it's full capabilities, you might can definitely see if

sending it in for replacement helps at all.

Hope this was helpful.

Thanks for reading!

Volevo solo sapere se si poteva avere un reso,un cambio o come sistemarlo in qualche modo,perché se poi devo spendere 30euro per l adattatore a sto punto mi prendo un nuovo controller ma mi sembrerebbe sprecato

[Translation-I just wanted to know if you could have a return, a change or how to fix it somehow,because if then I have to spend 30euro on the adapter at I'm point I take a new controller but it would seem wasted]

Sorry to hear it. The 3.5 mm jack does seem to have a problem with direct connections. I would like to suggest getting an Xbox Headset Adapter to plug into your controller. It offers a more stable connection to your headset with volume controls right
there as well.

Other than that the only other thing I could suggest would be a wireless headset

Ho provato a contattare molte volte per un reso o una sostituzione ma non ho mai ricevuto risposte

[Translation-I've tried to contact many times for a return or replacement but I've never received any answers]