ive submitted my password multiple times and the "Next" button doesnt work and submit

Big Papi 123 · Jan 24, 2025 at 6:32 AM

ive submitted my phone number into my alias onto my account multiple times and yet it doesnt work, it gets to the point where it asks for my password one more time and I put my password in but the "Next" button never submits. doesnt matter how many times i press it, ive done this for 3 days now and im getting impatient, all im able to do is click "Cancel" and i have to redo it and if i do it to many times i have a risk if getting blocked so im really getting pissed off doing this, ive tried it so many times, using differnt phone numbers such as my familys, and yet nothing ever works.

:)

Rodrigo Oliver

Hi Big, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

Please verify that your browser is not preventing a login pop-up from the Microsoft site.

When a pop-up has been blocked, Edge will display the following image in your web browser's address bar.

https://attachment.belimitless-app.io/scanned/7c050892-3fe0-48bc-849c-18975bb6aecf/d30dfc2e-92cd-4e66-9308-953f14123bf2

Access the site using an alternative browser or enable your browser's InPrivate mode.

To use InPrivate mode on Microsoft Edge, click the three dots on the top right of the screen and select "New InPrivate Window".

You can also press CTRL+SHIFT+N keys together on your keyboard.

If that still does not work, the best course of action is to contact Support.

Please enter this link:

https://support.microsoft.com/home/contact

Then, follow these steps:

Type in your query: "Agent"

Click on Get Help.

Scroll down the page and click on Contact Support.

Select your "Other Products" and "Billing and Account Profile Questions" > Confirm.

Select "Chat with a support agent in your web browser" > Confirm > Start Chat.

I hope this helps.

Source:

https://www.microsoft.com/edge/learning-center/private-browsing

BradWandrie

ive tried multiple times. I cant get anyone to help. ive been submitting feedback along with video for over a week. im not sure what to do anymore.

Sin Ribbon

Thanks for the suggestion. Unfortunately it didn't work. When I tried to register the new email, it told me the email was already in use. Naturally I went to a password reset, but went I tried to submit a password reset form, it says "The Windows Live ID
is incorrect." I've checked the spelling on everything multiple times, so I know I'm not making an errors.

muracojr

i reset my password numerous times still doesnt work! says someone is using your account you need to verify you are you ive done this too many times

.torvim

Hello,

I can’t remember the exact message right now as I am not on forza. I do remember that it specifically mentions that it’s because of my privacy settings though.

ive submitted my password multiple times and the "Next" button doesnt work and submit