I’ve purchased gta 4 but the option to install it is not there and when I press it it says...

Hello, Louis. I'm Arturo, and I'll be glad to provide assistance with your inquiry today.

Could I know if more than 48 hours passed after the time you purchased the game?

Additionally, are able to see if this game is listed in your Microsoft account order history with the status “completed”, or not yet?

https://account.microsoft.com/billing/orders

Furthermore, please refrain from sharing personal information, including email addresses, order numbers, gamertags, etc.

As community users, we are not able to enter or check your account information, and everything we comment can be seen by anyone on the internet.

I'll look forward to hearing from you.

Regards,

Arturo.

Hi there! I have the disc so I assume this means I own the game? This happened when I purchased the GTA+ subscription but I’ve since cancelled when I found it wasn’t compatible with the Xbox one version of the game.

The game is not anywhere under the games that are ‘ready to install’

you need Grandtheft auto four installed to play them, they're not standalone i believe.

Here's the really confusing part, when I had xbox 360, I bought LATD/BOGT on disc. They were together on one disc. GTA 4 was a separate game.

Another Issue. I bought and installed GTA 4. It shows up in my game list. I clicked on it, it loads up then it says "Ballad of Gay Tony has been installed, do you want to play it" I pressed A for yes. And nothing happened. I pressed X and nothing happened. I uninstall BOGT AND LATD. GTA 4 booted up completely, BUT the controls are not working! Yes My controller is on and works everything except the game. I figure that's why I couldn't load the other games. The game isn't responding to my controller.

"Compatibility Pack Missing" can mean two things:

1) You have not installed the latest patch

2) You are missing or haven't installed one of the actual compatibility patches.

SOLUTION:

a) "You are missing blah blah blah" Method

-when you are prompted with this screen, press A

-when it takes you to the in-game marketplace, look for DLC (not shark cards)

-scroll through ALL the DLC content and look for ones that say PURCHASED (if they say INSTALLED, ignore them)

-re-download/install ALL the DLC marked PURCHASED

b) In-Game Method w/o Prompt

-go to the Xbox Games Store in the PAUSE MENU

-scroll over to DLC (not shark cards)

-scroll through all the DLC and look for the word PURCHASED (if it says INSTALLED, ignore it)

-re-download ALL the DLC content that says INSTALLED

c) XBL Marketplace Method

-Access the XBL Marketplace

-Find and Locate GTA: V

-Scroll to the section where you purchase DLC

-Look for ALREADY PURCHASED under each DLC (if it says ALREADY PURCHASED, ignore it)

-Download/Install ALL the DLC that does not say ALREADY PURCHASED/FREE

HOW TO CHECK IF YOUR DLC DLED:

-Go to Storage

-Go to your HDD/USB/Save Device

-Go to GTA: V

-Look through the contents of your DEVICE to see if you have successfully installed ALL the DLC that you Downloaded.

-If not all the DLC content necessary to play GTA: O is there, refer to methods: a), b), or c) for more help.

Hope this helps you access GTA: O

Hi George, I purchased the option to have both gta online and story mode. Both series x enhanced. So I’ve done just as you mentioned yet it doesn’t work.