ive paid for a name change but is says something went wrong pls help resolve the issue thx

thermal IQ · Apr 29, 2025 at 1:22 AM

Ive paid for the name change on my credit card and when i tried to change my user it said something went wrong sign in again pls resolve the issue thanks.

:)

[EX]

Hi,

first of all this is a community forum and we can just help with advice. We don't have access to accounts.

The question is have you been charged for the change and is it in your order history ?

MisterSwitch

call 18004MYXBOX and ask a support agent. nobody on these forums can give you a namechange for free.

I Count Stuff

man you deserve an account bann for the du clouxcluxklan tag. so I wouldnt be asking for any favours...

R54 Redemption

im am not getting my free name change but my brother changed his name for free

DaddyDylansHome

I know it is possible, and probably is my fault on the spelling, and i do feel slightly dumb, but I actually have to pay another 10$ so this mistake will go away? I think there should be a 5 minute grace period for the gamertag to be able to b changed once
more for free, to fix mistakes or if there is a change of heart at the last second. Im sure i may be one of few, but no the only one, who agrees. How do i get the attention of a support member of Microsoft to help me with this? It kinda really sucks.

ive paid for a name change but is says something went wrong pls help resolve the issue thx