I've just bought and received my wireless headset, it doesn't have a charge cable? Should...

I can definitely understand how confusing that must be. I’d be happy to help clarify things for you!

Could you let me know which specific headset model you ordered? Also, did you purchase it from the Microsoft Store or another retailer?

It's become more common lately for certain devices to ship without charging cables, though it’s definitely not ideal. I’m not sure why this happens, but it’s something I see more frequently.

Hi Kristine,

The standard limited warranty for the official Xbox Wireless Headset is 90 days, so you should ask the retailer to update the incorrect warranty (you may need to show the receipt as proof of purchase and to confirm the start date). You can also contact support to look into this.

If the headset isn’t charging, refer to:

Troubleshoot your Xbox Wireless Headset | Xbox Support

Specifically ‘About certain types of headset issues’ > ‘functional issues’

Headset isn't charging: If the headset is plugged into the console with the USB-C cable but isn't receiving a charge, first check the cable connections to both the console and the headset. If that doesn't work, try plugging the headset into a different power source (another port on a console or device).

Hope this helps.

Your going to have to buy a wireless receiver or get a wired controller. The USB charging cable doesn't do anything but charge the battery.

Key word being "3rd party". I have a wireless headset that works fine for my 360, why isn't there one offered by M$ for the xbox one? My biggest point is that in 2014 a wireless headset should have been included or at least offered for the "next gen" system.
Over than a charging cable when needed and the cables that hook the system up, there is no reason for a wires. Everything is wireless now. I wouldn't complain if it was 2000. It just seems behind the times in the way of video game systems. It just seems
like common sense. I've resorted to using my 360 for party chats while I play on the one. Just a step backwards.

[quote user="Shahzadgul"]

I've read the support, and it seems like although I just took the headset off the USB cable (fully charged) it doesn't connect to the xbox and shows the sign of 5 minutes of battery life left: Lights flash continuously until it turns off.

[/quote]

When you first opened the packaging for the Wireless Headset, did you charge it for 2 hours prior to use or did you start using it after it only charged for a bit..??