I've just bought a game on Windows Store but it won't let me install

Hi,

What game did you buy?

I've run windows update, i've checked both windows store and xbox app for updates, i've tried uninstalling, repairing and resetting the app. Nothing has worked. If i uninstall and reinstall - my installed games will load in the menu, but when i check for install location nothing is there and it won't let me select it. If i go out of the app and go back in it then goes back to the previous issue.

Hello Oliver, this is Manuela. I'm an Independent Advisor and community user like you, ready to assist with this.
Not a Microsoft employee.

I'm sorry to hear you're not able to download your recently purchased game. Let's try to sort this out.

However, I appreciate it if you can share the following information:

Check if you're able to see the redeemed in your Microsoft account order history with the status “completed”
https://account.microsoft.com/billing/orders

Additionally, is your platform Xbox or PC?

I have the same issue. I have restarted Store app Cache, done what the troubleshooting forums say for "cache" issues on Microsoft store, but still can't download the game. I bought 2 codes, one of them for a friend of mine. He managed to install it with
no problems but I can't.

Isn't there a way to get the download file and then link the game? I've wasted almost my entire Saturday trying to fix windows problems when getting the installation file would be easier.

Please let me know if there is a way to fix this issue. I've tried reinstaling Store app, clening cache, windows store webpage... I have my computer as a device but when i click install it doesnt appear as an option....

Please let me know. Thanks

I also bought the gamepass recently and it won't let me install the games giving me an error