I've got user name but don't remember email related to it

Discus and support I've got user name but don't remember email related to it in XBoX Accessibility to solve the problem; I try to log in into Minecraft and it shows that I've already got an account but don't have any information which email is connected to it. So I've... Discussion in 'XBoX Accessibility' started by Crazydomi2012, Jan 26, 2025 at 4:52 AM.

  1. I've got user name but don't remember email related to it


    I try to log in into Minecraft and it shows that I've already got an account but don't have any information which email is connected to it. So I've open a new account and it shows that is already connected to different account on PS5

    :)
     
    Crazydomi2012, Jan 26, 2025 at 4:52 AM
    #1
  2. Lumie Helps Win User

    I've got user name but don't remember email related to it

    Hi there. Crazydomi2012

    I am Lumie and I would love to assist you today.

    I am so sorry you are having issues with what looks like a compromised account. Please keep in mind, this is a user forum, we are not Microsoft.

    The first idea to find your email is to directly log into your account with your phone number.

    You can find your username using this recovery tool: [https://account.live.com/username/recover] by inputting related data.

    If this does not work, you can try to look for email receipts on alternative accounts or find accounts you made be logged into on different services.

    Once you have found the new address, you can recover the account using the Account Recovery Form: https://account.live.com/acsr]

    Make sure to complete it in an area you would usually access your account from. It is important to be consistent with this form, you can complete the form twice a day everyday until your regain access to your account. Repeating this will increase your odds of recovery.

    Here are more tips to follow with the form: [https://support.microsoft.com/account-billing/b19c02d1-a782-dee6-93c3-dc8113b20c42]

    I hope this helps!

    Let me know if I can be of any further assistance. -Lumie
  3. Customgamer18 Win User

    Does anyone have any idea what this might be?

    I got one like a week ago from them. It was a message saying remember your user name and password so you can easily log into your new xbox one.

    I would think people who don't use the forum might not remember the email/password they use for the xbox live account.
  4. xxMetanoia Win User

    ACCOUNT RECOVERY PROBLEM, HELP?

    I'm having an issue similar to this. This account is associated with this email, and I've never even used this name, and this email used to be associated with one of my main accounts, and I don't remember ever having switched the Live ID.
  5. k v5 Win User

    i have two account with the same email

    the last time i remember i was able to play was around 17 or 19 but on the day 24 i got a "password reset code" which i don't remember asking for and the email doesn't seems to be mine because, my main email has my full name but this email only has my name with the number 5. Next thing what i did was send a message to it seeing if it would go through but i got another email saying "message wasn't delivered" and "the address couldn't be found"
  6. AdamNoon Win User

    i also have a proplem if someone can help me out i will be happy

    You're saying you don't remember the email, but you remember the username and password? Just sign into Xbox.com using your user name and password and go to "my account" it will say your listed email address there. Then on your new Xbox, click the Xbox guide
    button on your controller, sign out of any account that is signed in and click "download gamertag". You will be prompted for your email and password.
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I've got user name but don't remember email related to it

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