i've got banned unfairly

hello, two days ago I was playing on my console when i receive a message from the Xbox live who say that i'm banned permanently. WHHATTT ??????!!!!

so i go on enforcement.xbox.com and i see this : "

[table][tr][td]AccountTheft [/td][td]23/01/2017 21:44:39 [/td][td]Apply for Review[/td][/tr][tr][td]Enforcement Detail :- [/td][/tr][/table]

This account has participated in the purchase, sale, theft or transfer of Xbox Live accounts. The corresponding account privileges have been suspended until the 31/12/9999 00:00:00"

I don't understand, I'm a regular player who play since the launch of the xbox one.

I've spend over 1000€ to buy the console, games, etc ...

So please i want an explanation.

my email of the account where im banned is : *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. ***. my gamertag is : leodu25

:)

 

Got unfairly banned..

i got banned by a guy name disbroyo so basically I was playing my game normally when suddenly he kills me 2 rounds in a row. I sent aessage saying I've done nothing wrong which is when he said "kys" and then "reported" which is when I was banned. Can I be
unbanned by any chance and maybe ban him although he does have multiple accounts, it would make me feel better.

 

Got unfairly banned..

Hey there

when this is happening you can ask to open a case review to enforcement team

 

The enforcement team does not use the forums. You would need to submit a case review via the enforcement site.

 

I can't because when you're banned permanently, you can't do this.

the microsoft support told me to post this here

 

You can file for a case review on a permanent ban.

It's console bans or 24 hour suspensions that you can't file for a case review.