I've got a problem with a suspension

Discus and support I've got a problem with a suspension in XBoX on Consoles to solve the problem; I've got suspended and I want to know why and when and on which game. Please I don't understand, because last 48h I do nothing wrong... Discussion in 'XBoX on Consoles' started by TheCr4zyGeek, Jul 19, 2017.

  1. TheCr4zyGeek
    TheCr4zyGeek Guest

    I've got a problem with a suspension


    I've got suspended and I want to know why and when and on which game.

    Please I don't understand, because last 48h I do nothing wrong

    :)
     
    TheCr4zyGeek, Jul 19, 2017
    #1
  2. Mister Mascot
    Mister Mascot Guest
    I've got a problem

    Hey there LOX1452,

    Sorry to hear about the app crashing, have you tried to uninstall and reinstall the app yet to see if that helps?
     
    Mister Mascot, Jul 19, 2017
    #2
  3. LOX1452
    LOX1452 Guest
    I've got a problem

    I cant open the xbox app on my desktop, it shows the green loading screen with the xbox logo for about 1 sec and than the app closes. Pls help me !!
     
    LOX1452, Jul 19, 2017
    #3
  4. Smwutches
    Smwutches Guest

    I've got a problem with a suspension

    For information about your suspension and to see about submitting a case review, you would need to go to
    http://enforcement.xbox.com The enforcement team will not give specific information. Investigations take time so the suspension could be for something that took place weeks ago.
     
    Smwutches, Jul 19, 2017
    #4
  5. TheCr4zyGeek
    TheCr4zyGeek Guest
    I come back to my house yesterday I was elsewhere, and I did nothing wrong, i'm sure
     
    TheCr4zyGeek, Nov 1, 2018
    #5
  6. Smwutches Win User

    I've got a problem with a suspension

    For information about your suspension and to see about submitting a case review, you would need to go to
    http://enforcement.xbox.com The enforcement team will not give specific information. Investigations take time so the suspension could be for something that took place weeks ago.
  7. TheCr4zyGeek Win User

    I've got a problem with a suspension

    For information about your suspension and to see about submitting a case review, you would need to go to
    http://enforcement.xbox.com The enforcement team will not give specific information. Investigations take time so the suspension could be for something that took place weeks ago.
    I come back to my house yesterday I was elsewhere, and I did nothing wrong, i'm sure
  8. Miles_397 Win User

    I've got a problem

    I would do this but it won't let me access anything all i get is a black screen, and it says "signing you in" for about five to ten minutes then it loads into a black screen. I cannot do anything in the mean time.
  9. JhonSnow777 Win User

    I've got a problem

    Hello, thanks for bringing this issue to us!

    We are sorry that this issue has come, we suggest clearing out the game cache since it might be a corrupt file causing this error.



    How to clear Game Cache on the Xbox One:



    Settings

    System

    Storage

    Clear Local Saved Games

    Yes and Restart
  10. XBF Javier R Win User

    I've got a problem

    Hello XxGHOSTxX1,

    Please create a new thread detailing the issue being experienced so that we can tailor our responses to you specifically.

    We await your new thread!

    Best wishes!
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I've got a problem with a suspension

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